Hotel ROC Illetas & SPA

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The listed optional equipment fee is a deposit for pool towels and is charged per towel. The deposit is refunded at check-out when pool towels are returned. Pool towels are changed once per week at no charge, and additional changes are available for EUR 1 per change.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Google Pay and Apple Pay
• Cashless transactions are available
• Long-term renters welcome
• This property uses solar energy, plus eco-friendly cleaning products
• Safety features at this property include a smoke detector, a security system, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite to eat at the hotel's restaurant, where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Illetas Beach - 0.4 km / 0.3 mi
Cala Comptesa - 0.6 km / 0.4 mi
Platja de Calanova - 1.9 km / 1.2 mi
Real Golf Bendinat - 2.1 km / 1.3 mi
Cala Mayor Beach - 2.6 km / 1.6 mi
Cala de Portals Nous - 2.6 km / 1.6 mi
Marivent Palace - 3.1 km / 1.9 mi
Pilar and Joan Miro Foundation in Mallorca - 3.2 km / 2 mi
Puerto Portals Marina - 3.7 km / 2.3 mi
Mallorca Casino - 4.1 km / 2.5 mi
Porto Pi Centro Comercial - 4.1 km / 2.6 mi
Paseo Maritimo - 4.7 km / 2.9 mi
Port of Palma de Mallorca - 4.8 km / 3 mi
Gomila Square - 5.6 km / 3.5 mi
Auditorium de Palma de Mallorca - 6.5 km / 4 mi
The nearest major airport is Palma de Mallorca Airport (PMI) - 23.4 km / 14.6 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 1 year old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• No rollaway/extra beds available
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
• A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.