Check-in is from 3:00 PM until 11:00 PM.
Guests must be at least 25 to check-in.
The front desk is open daily from 6:30 AM - 11:00 PM. The check-in location differs from the property location. Check-in location: [Altstadt Hotel Krone Luzern, Weinmarkt 12, Lucerne]. If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. The property is located in a pedestrian area; however, guests are allowed to park in front of the hotel during check-in and check-out. Check-in and breakfast for this property are based at a different location, Hotel Krone, Weinmarkt 12, Lucerne 6004, 130 meters from Altstadt Hotel Magic Luzern. Check-in 11 PM-6:30 AM takes place at the Hotel les Balances across the street.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
