Select a currency
Home
Travel
Company
Extras
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Hyatt Centric Playa del Carmen - Downtown House & Beach House

Hyatt Centric Playa del Carmen - Downtown House & Beach House

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Your green getaway begins at Hyatt Centric Playa del Carmen - Downtown House & Beach House, proving that responsible travel can be luxuriously comfortable, you'll be steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. This beach hotel is 9 minutes walk to Mamitas Beach and 15 minutes walk to Playacar Beach.

Relax sustainably with premium bedding, cable & satellite channels, rainfall showerhead, a fully-stocked minibar, air conditioning, a private bathroom with premium toiletries, a 55-inch flat-screen TV and a private balcony, in our eco-certified rooms. Conveniences include an in-room safe, an iron and ironing board and a phone.

See all nearby hotels

Property Details

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.

  • Dry cleaning/laundry service
  • Shopping on site
  • Pool umbrellas
  • Number of meeting rooms - 1
  • Free WiFi
  • Scuba diving nearby
  • Number of bars/lounges - 3
  • Number of poolside bars - 2
  • Number of outdoor pools - 2
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Rooftop terrace
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Fishing nearby
  • Covered parking
  • Free grocery shopping service
  • Food and water bowls
  • Health or beauty spa nearby
  • Secured parking
  • Beach umbrellas
  • Wheelchair-accessible registration desk
  • Wedding services
  • Beach towels
  • 24-hour fitness facilities
  • Boat tours nearby
  • Shopping mall on site
  • Free bicycles on site
  • Registration desk height (centimeters) - 76
  • Elevator door width (inches) - 45
  • Off-street parking
  • Registration desk height (inches) - 30
  • Elevator door width (centimeters) - 114
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Lifeguard on site
  • Number of restaurants - 2
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snorkeling nearby
  • Snack bar/deli
  • Kayaking nearby
  • Pool cabanas (surcharge)
  • Valet parking (surcharge)
  • Beach sun loungers
  • Pool sun loungers
  • Concierge services
  • Year Built - 2015
  • Number of buildings/towers - 2
  • Total number of rooms - 119
  • Number of floors - 4

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 3 bars/lounges, or 2 poolside bars. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Calle Corazón - 0.1 km / 0.1 mi
Quinta Avenida - 0.1 km / 0.1 mi
Calle 12 - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.2 km / 0.1 mi
Frida Kahlo Museum - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.3 km / 0.2 mi
Playa del Carmen Main Beach - 0.3 km / 0.2 mi
3D Museum of Wonders - 0.3 km / 0.2 mi
Riviera Gran Casino - 0.4 km / 0.3 mi
Central Square - 0.5 km / 0.3 mi
Chabad Playa del Carmen - 0.5 km / 0.3 mi
Mercado Playa del Carmen - 0.5 km / 0.3 mi
Mamitas Beach - 0.6 km / 0.4 mi
Pier Navega - 0.6 km / 0.4 mi
Founders Park - 0.8 km / 0.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.2 km / 21.3 mi
Cancun Intl. Airport (CUN) - 56.2 km / 34.9 mi
The preferred airport for Hyatt Centric Playa del Carmen - Downtown House & Beach House is Cancun Intl. Airport (CUN).

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQIA+ friendly
  • No cribs (infant beds) available
  • Green Key (Foundation for Environmental Education)
  • Cashless transactions are available
  • Property does not offer onsite COVID-19 testing

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 40
  • Pet max weight (per pet) in kg is 18
  • Pets allowed (no fees)
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300 per accommodation, per stay
  • Resort fee: USD 37.12 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness/yoga classes
  • Health club access
  • In-room coffee
  • In-room safe
  • Phone calls
We have included all charges provided to us by the property.

Other charges

  • Fee for local cuisine breakfast: approximately USD 25 to 30 for adults, and USD 15 to 20 for children
  • Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6)
  • Covered valet parking fee: USD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

5ta Avenida Norte Por 12, Playa del Carmen, QROO 77710, Mexico
See all nearby