Murano Elite Bocagrande

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Other details

Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza Bocagrande Commercial Center - 0.1 km / 0.1 mi
Bocagrande Beach - 0.2 km / 0.1 mi
Malecón Bahía de las Ánimas - 0.5 km / 0.3 mi
Hospital Naval de Cartagena - 0.7 km / 0.5 mi
Bodeguita Dock - 1.2 km / 0.7 mi
La Marina Park - 1.2 km / 0.8 mi
Parque de La Marina - 1.3 km / 0.8 mi
Centro Comercial Nao - 1.3 km / 0.8 mi
Rio Cartagena Casino - 1.3 km / 0.8 mi
Alcaldia (City Hall) Cartagena - 1.5 km / 0.9 mi
Aduana Square - 1.6 km / 1 mi
Caribbean Naval Museum - 1.6 km / 1 mi
Los Pegasos Dock - 1.6 km / 1 mi
Casa del Marques de Premio Real - 1.6 km / 1 mi
Marquez House of the Real Prize - 1.7 km / 1 mi
The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 6.9 km / 4.3 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hotel policies

General

• Professional property host/manager
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: COP 160000 per accommodation, per stay (varies per unit)
• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
• A damage deposit of COP 200000 will be collected before check-in.

We have included all charges provided to us by the property.