Eco Palms House - Sapa Retreat

Check-in

Check-in is from 1:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:

• Monday - Sunday: 6:30 AM - 10:00 PM

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Muong Hoa Valley - 5.3 km / 3.3 mi
Cable Car Station Sapa - 5.9 km / 3.7 mi
Sa Pa Square - 6.1 km / 3.8 mi
Sapa Catholic Church - 6.1 km / 3.8 mi
Sapa Museum - 6.2 km / 3.8 mi
Ham Rong Mountain - 6.5 km / 4 mi
Sky Gate - 6.6 km / 4.1 mi
Sapa Lake - 6.8 km / 4.2 mi
Sapa Market - 7.4 km / 4.6 mi
Silver Waterfall - 17.7 km / 11 mi
Golden Stream and Love Waterfall - 19.4 km / 12 mi
Fan Si Pan - 27.4 km / 17 mi
Quảng trường Tp. Lào Cai - 35.7 km / 22.2 mi
Hekou Customs Site - 38.4 km / 23.8 mi
Thuy Hoa Park - 38.4 km / 23.8 mi
The preferred airport for Eco Palms House - Sapa Retreat is Noi Bai Intl. Airport (HAN) - 287.3 km / 178.5 mi

• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• Essential workers only - NO
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Additional fee for children: VND 30000 per person, per stay

We have included all charges provided to us by the property. This property is located in a National Heritage site. The additional mandatory fee covers entrance to the heritage site.