Hotel Hacienda Del Caribe
Stay in one of 34 guestrooms featuring plasma televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access and concierge services.
- Outdoor pool
- Concierge services
- Breakfast available (surcharge)
- Poolside bar
- Safe-deposit box at front desk
- 24-hour front desk
- Express check-out
- Swimming pool
- Smoke-free property
- Tours/ticket assistance
- Free WiFi
- Accessible bathroom
- In-room accessibility
- Snack bar/deli
- Luggage storage
- Airport transportation - pickup (surcharge)
- Long-term parking (surcharge)
- Proposal/romance packages available
- Uncovered parking
- Beach club nearby (surcharge)
- Wheelchair accessible – no
- Upper floors accessible by stairs only
- Well-lit path to entrance
The front desk is open during the following times:
- Monday - Sunday: 7:00 AM - 11:00 PM
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 21 years old
- No onsite parking is available
- This property accepts credit cards, debit cards, and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Please note: breakfast in served at a partner property, located 4 blocks away from the Hacienda Del Caribe by Encanto.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Playa del Carmen Main Beach - 0.1 km / 0.1 mi
Yucatek Divers - 0.2 km / 0.1 mi
Playa del Carmen Maritime Terminal - 0.4 km / 0.2 mi
Paseo del Carmen - 0.4 km / 0.2 mi
3D Museum of Wonders - 0.5 km / 0.3 mi
Plaza Paraiso - 0.5 km / 0.3 mi
Central Square - 0.6 km / 0.4 mi
Calle Corazón - 0.7 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.8 km / 0.5 mi
Quinta Alegría Shopping Mall - 0.9 km / 0.6 mi
Mamitas Beach Club - 1.1 km / 0.7 mi
Pier Navega - 1.2 km / 0.7 mi
Mario Villanueva Stadium Madrid - 1.5 km / 0.9 mi
Playacar Golf Club - 2.5 km / 1.5 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 58.6 km / 36.4 mi
Cozumel Intl. Airport (CZM) - 35 km / 21.7 mi
The preferred airport for Hotel Hacienda Del Caribe is Cancun Intl. Airport (CUN).
- This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
- Pool access available from 8:00 AM to 9:00 PM.
- No pets and no service animals are allowed at this property.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
- Contactless check-out is available.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- No rollaway/extra beds available
- No cribs (infant beds) available
- No elevators
- COVID-19 - Essential Workers Only - NO
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is not available to guests
- Acrylic shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in and check-out are available
- Property confirms they are implementing enhanced health & safety measures
- Individually-wrapped food options are not available
- Gap period enforced between guest stays 24 hours
- Pets not allowed
- No pets or service animals allowed
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: USD 80 per room
- Airport shuttle fee per child: USD 25 (from 1 to 8 years old)
- Early check-in fee: USD 20 (subject to availability)
- Late check-out is available for a fee (subject to availability, amount varies)