Hotel Hacienda Del Caribe

Check-in

Check-in is from 4:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Playa del Carmen Main Beach - 0.2 km / 0.1 mi
Founders Park - 0.2 km / 0.1 mi
Portal Maya - 0.3 km / 0.2 mi
Chabad Playa del Carmen - 0.3 km / 0.2 mi
Playacar Beach - 0.4 km / 0.2 mi
Playa del Carmen Maritime Terminal - 0.4 km / 0.2 mi
Mercado Playa del Carmen - 0.4 km / 0.2 mi
Paseo del Carmen - 0.4 km / 0.2 mi
Frida Kahlo Museum - 0.4 km / 0.3 mi
3D Museum of Wonders - 0.5 km / 0.3 mi
Plaza Paraiso - 0.5 km / 0.3 mi
Central Square - 0.6 km / 0.4 mi
Riviera Gran Casino - 0.7 km / 0.4 mi
Calle Corazón - 0.7 km / 0.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.8 km / 21.7 mi
Cancun Intl. Airport (CUN) - 56.7 km / 35.2 mi
The preferred airport for Hotel Hacienda Del Caribe is Cancun Intl. Airport (CUN).

• Pool access available from 8:00 AM to 9:00 PM.
• Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Beach nearby
• Essential workers only - NO
• No elevators

Pets

• Service animals not allowed
• Pets not allowed