Serene Kandy

Check-in

Check-in is from 7:00 AM until 11:30 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6 AM - midnight. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Kandy Viewpoint - 0.5 km / 0.3 mi
Malwathu Maha Viharaya - 0.6 km / 0.4 mi
Wales Park - 1 km / 0.6 mi
Kandy City Centre - 1.2 km / 0.7 mi
Kandy Clock Tower - 1.5 km / 0.9 mi
Lakeside Adventist Hospital - 1.5 km / 1 mi
Asgiriya Stadium - 1.6 km / 1 mi
Natha Devale - 1.6 km / 1 mi
Kandy Lake - 1.7 km / 1 mi
Temple of the Tooth - 1.7 km / 1.1 mi
National Museum - 1.7 km / 1.1 mi
International Buddhist Museum - 1.8 km / 1.1 mi
Kandyan Art Association & Cultural Centre - 1.8 km / 1.1 mi
Royal Palace of Kandy - 1.8 km / 1.1 mi
British Garrison Cemetery - 1.8 km / 1.1 mi
The nearest major airport is Bandaranaike Intl. Airport (CMB) - 115.5 km / 71.8 mi

• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: USD 60
• Christmas Eve (December 24) Gala Dinner per child: USD 30 (from 6 to 11 years old)
• New Year's Eve (December 31) Gala Dinner per adult: USD 75
• New Year's Eve (December 31) Gala Dinner per child: USD 37.5 (from 6 to 11 years old)

We have included all charges provided to us by the property.