Shangri-La Resort, Shangri-La

Check-in

Check-in is from 12:30 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Long-term renters welcome
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The listed child breakfast fee applies to guests age 11 and younger.

Other details

Grab a bite to eat at the 旅者酒廊, a bar/lounge where you can take in the garden view, or stay in and take advantage of 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Shangri-La? This hotel has facilities measuring 20667 square feet (1920 square meters), including conference space. A roundtrip airport shuttle is complimentary (available 24 hours), and a train station pick-up service is also provided at no charge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Diqing Culture Expo Center - 1 km / 0.6 mi
Ganden Sumtseling Monastery - 1.6 km / 1 mi
Guishan Park - 1.8 km / 1.1 mi
Diqing Museum - 1.9 km / 1.2 mi
Dukezong Ancient Town - 2 km / 1.2 mi
Songzanlin Scenic Area - 2.4 km / 1.5 mi
Yila Grassland of Napa Lake - 6.5 km / 4 mi
Potatso National Park - 12.6 km / 7.9 mi
Natural Bridge of Xianggelila - 14.1 km / 8.7 mi
Bigu Heaven Pool - 31.4 km / 19.5 mi
Shudu Lake - 38.3 km / 23.8 mi
The nearest airports are:
Gyalthang (DIG-Diqing) - 5.8 km / 3.6 mi
Lijiang (LJG) - 189.9 km / 118 mi
The preferred airport for Shangri-La Resort, Shangri-La is Lijiang (LJG).

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• A car is recommended for transportation to and from this property.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Service animals not allowed
• Pets not allowed

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.