Shangri-La Sydney

Check-in

Check-in is from 3:00 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property enforces a strict dress code in Blu Bar on 36 restaurant. The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The listed child breakfast fee applies to guests age 11 and younger.

Other details

Grab a bite at Altitude Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, limo/town car service, and a computer station. Planning an event in Sydney? This hotel has 20451 square feet (1900 square meters) of space consisting of conference space and 20 meeting rooms.

Distances are displayed to the nearest 0.1 mile and kilometer.
The Big Dig Archaeology Education Centre - 0.2 km / 0.1 mi
Museum of Contemporary Art - 0.4 km / 0.2 mi
The Rocks Markets - 0.5 km / 0.3 mi
Australia Square - 0.5 km / 0.3 mi
Sydney Observatory - 0.5 km / 0.3 mi
Customs House - 0.7 km / 0.4 mi
Overseas Passenger Terminal - 0.7 km / 0.4 mi
Circular Quay - 0.8 km / 0.5 mi
Castlereagh Street - 0.9 km / 0.5 mi
Sydney Harbour Bridge - 1 km / 0.6 mi
King Street Wharf - 1 km / 0.6 mi
The Domain - 1.1 km / 0.7 mi
Pitt Street Mall - 1.1 km / 0.7 mi
Martin Place - 1.1 km / 0.7 mi
Theatre Royal - 1.1 km / 0.7 mi
The preferred airport for Shangri-La Sydney is Sydney Airport (SYD) - 17.4 km / 10.8 mi

• Pool access available from 7:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Parking height restrictions apply
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: AUD 145 per accommodation, per night

We have included all charges provided to us by the property.