Hotel Terra Sur Cuenca

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 10:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Pista De Bicicross Bmx Cuenca - 0.3 km / 0.2 mi
Galeria FVega - 0.3 km / 0.2 mi
University of Cuenca's Orchid Garden - 0.6 km / 0.4 mi
Casa de los Arcos Art Museum - 0.7 km / 0.4 mi
Museum of Extreme Art - 0.8 km / 0.5 mi
Museum of Modern Art - 0.9 km / 0.6 mi
San Sebastian Plaza - 0.9 km / 0.6 mi
Sombrero Museum - 1 km / 0.6 mi
Iglesia San Sebastián - 1 km / 0.6 mi
San Francisco Plaza Market - 1.1 km / 0.7 mi
Cuenca Municipal Planetarium - 1.1 km / 0.7 mi
San Cenaculo Church - 1.1 km / 0.7 mi
Alejandro Serrano Aguilar Stadium - 1.1 km / 0.7 mi
Convent of the Assumption - 1.3 km / 0.8 mi
Inter-American Center of Popular Arts - 1.3 km / 0.8 mi
The preferred airport for Hotel Terra Sur Cuenca is Cuenca (CUE-Mariscal Lamar) - 4.8 km / 3 mi

• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Property uses a professional cleaning service
• Contactless check-in is available
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.