Hilton Suzhou

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not provide Bath wipes, Shaving kit, Nail file, Cotton buds(Hygiene set), Shoe polish, Sewing kit, Toothbrush, Toothpaste and Comb.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Chinese cuisine at Yuxi, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Suzhou? This hotel has facilities measuring 21528 square feet (2000 square meters), including a conference center. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Yuanrong Times Square - 2.5 km / 1.6 mi
Suzhou International Expo Center - 2.9 km / 1.8 mi
Suzhou Ferris Wheel - 3 km / 1.8 mi
Suzhou Culture and Arts Center - 3.2 km / 2 mi
Jinji Lake - 3.9 km / 2.4 mi
Dushu Lake - 5.9 km / 3.7 mi
Suzhou Center Mall - 7.8 km / 4.8 mi
In City Shopping Mall - 8.3 km / 5.2 mi
Gate to the East - 8.4 km / 5.2 mi
Huayi Brothers Movie World - 10 km / 6.2 mi
Fengmen Street - 10 km / 6.2 mi
Couple's Retreat Garden - 10.5 km / 6.5 mi
Suzhou Pingtan Museum - 10.7 km / 6.6 mi
Guanqian Street - 11.3 km / 7 mi
Classical Gardens of Suzhou - 11.3 km / 7 mi
The nearest airports are:
Wuxi (WUX-Shuofang) - 48.9 km / 30.4 mi
Hongqiao International Airport (SHA) - 72.9 km / 45.3 mi
The preferred airport for Hilton Suzhou is Hongqiao International Airport (SHA).

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
• Contactless check-out is available
• LGBTQIA+ friendly
• Parking height restrictions apply

Pets

• Service animals not allowed
• Pets not allowed