DoubleTree by Hilton Florence Metropole

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a smoke detector and a security system
• This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Other details

Satisfy your appetite for lunch or dinner at Luci Della Citta, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Florence? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and 2 meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Arno River - 2.5 km / 1.5 mi
Cascine Park - 2.9 km / 1.8 mi
Visarno Arena - 3.8 km / 2.4 mi
Leopolda Station Exhibition Center - 4.6 km / 2.8 mi
Teatro Comunale Florence - 4.6 km / 2.9 mi
The New Florence Opera House - 4.6 km / 2.9 mi
Piazza Ognissanti - 5 km / 3.1 mi
Chiesa di Ognissanti - 5.1 km / 3.2 mi
Piazza Santo Spirito - 5.3 km / 3.3 mi
Fortezza da Basso - 5.4 km / 3.3 mi
Via Maggio - 5.4 km / 3.4 mi
Via de' Tornabuoni - 5.4 km / 3.4 mi
Salvatore Ferragamo Museum - 5.5 km / 3.4 mi
Boboli Gardens - 5.5 km / 3.4 mi
Porta Romana - 5.5 km / 3.4 mi
The preferred airport for DoubleTree by Hilton Florence Metropole is Florence Airport, Peretola (FLR) - 5.7 km / 3.5 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• A car is recommended for transportation to and from this property.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
• Contactless check-out is available
• LGBTQIA+ friendly
• Car recommended
• Contactless check-in is available

Pets

• Pet max weight (per pet) in lb is 75
• Pet max weight (per pet) in kg is 34
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.