Hoi An Garden Palace & Spa

Check-in

Check-in is from 2:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee. Children aged 5 and younger eat free breakfast.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ba Le Market - 0.5 km / 0.3 mi
Cam Thanh Bridge - 0.7 km / 0.5 mi
Cam Thanh Rice Fields - 1.2 km / 0.8 mi
Precious Heritage Art Gallery Museum - 1.6 km / 1 mi
Tran Duong House - 1.6 km / 1 mi
Assembly Hall of the Chaozhou Chinese Congregation - 1.7 km / 1.1 mi
Assembly Hall of the Hainan Chinese Congregation - 1.8 km / 1.1 mi
Hoi An Cloth Market - 1.8 km / 1.1 mi
Central Market Hội An - 1.8 km / 1.1 mi
Quan Cong Temple - 1.9 km / 1.2 mi
Phuc Kien Assembly Hall - 1.9 km / 1.2 mi
Hoi An Historic Museum - 1.9 km / 1.2 mi
Assembly Hall of the Fujian Chinese Congregation - 2 km / 1.2 mi
Museum of History and Culture - 2 km / 1.3 mi
Bay Mau Coconut Forest - 2 km / 1.3 mi
The preferred airport for Hoi An Garden Palace & Spa is Da Nang Intl. Airport (DAD) - 30.3 km / 18.8 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Service animals not allowed
• Pets not allowed

Pets

• Service animals not allowed
• Pets not allowed