Name: Casa Malca
Address: Carretera Tulum-Boca Paila Km 9.5, Tulum, 77780, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.5

Tulum QROO

Check in 3:00 PM

Check out 12:00 PM

Surrender to tranquility the moment you step into Casa Malca, where relaxation is an art form, you'll be 9 minutes walk to Sian Ka'an Biosphere Reserve and 25 minutes drive to Tulum Mayan Ruins. This beach hotel is 30 minutes drive to Gran Cenote and 55 minutes drive to Xel-Há Park.

Rejuvenate with premium bedding, a fully-stocked minibar, Egyptian-cotton sheets, daily housekeeping, complimentary high-speed WiFi, relaxing in-room massage, room service and a private bathroom with premium toiletries, direct access to our luxury spa. Conveniences include an in-room safe, bathrobes and a desk.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.

Number of stairs to reach property - 1
Hardwood flooring in public areas
Proposal/romance packages available
Area rugs in public areas
Outdoor furniture
Outdoor entertainment area
Coworking spaces
Swimming nearby
Sailing nearby
Free WiFi
Scuba diving nearby
Bicycle parking available
Number of bars/lounges - 1
Number of hot tubs - 1
Bicycle tour information
Number of outdoor pools - 1
Number of indoor pools - 1
Water skiing nearby
Tours/ticket assistance
Nature reserve
Accessible airport shuttle
Surf lessons - nearby
Multilingual staff
Free beach club on site
Conference center
Wheelchairs available on site
Secured bicycle storage
Laundry facilities
Fitness facilities
Wine release events
Games
Books
Banquet hall
Ballroom
Music library
Reception hall
Well-lit path to entrance
Garden
Wedding services
Beach towels
Boat tours nearby
Free bicycles on site
Art gallery on site
Private picnics
Couples/private dining
Wheelchair accessible – no
Luggage storage
Outdoor padel courts - 1
Porter/bellhop
Business center
Padel court on site
24-hour front desk
Scooter/moped rentals nearby
Playground on site
Library
Terrace
Concierge services
Beach volleyball on site
Dry cleaning/laundry service
Beach yoga on site
Free reception
Number of meeting rooms - 3
Conference space size (meters) - 120
Shared microwave
Designated smoking areas
Free cooked-to-order breakfast
Airport transportation (surcharge)
Free breakfast
Daily
Ecotours nearby
Coffee/tea in common areas
Beach toys
Motor boating nearby
Secured parking
Uncovered parking
Fishing nearby
Health or beauty spa nearby
Meeting rooms
Change of bed sheets (on request)
Windsurfing nearby
Spa treatment room(s)
Health club
Change of towels (on request)
Full-service spa
Volleyball on site
Yoga classes/instruction on site
Off-street parking
Children's games
Billiards or pool table
Lifeguard on site
Number of restaurants - 2
Safe-deposit box at front desk
Snorkeling nearby
Sauna
Children's pool
Hiking/biking trails nearby
Steam room
Surfing/bodyboarding nearby
Free beach cabanas
Free self parking
Kayaking nearby
Conference space
Free pool cabanas
Conference space size (feet) - 1292
Fence around pool
Number of buildings/towers - 1
Total number of rooms - 70
Number of floors - 2

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy Fusion cuisine at Philosophy, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 8 AM to 11 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Tulum? This hotel has 1292 square feet (120 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tulum Beach - 0.1 km / 0.1 mi
Sian Ka'an Biosphere Reserve - 0.6 km / 0.3 mi
Ven a la Luz Sculpture - 2.4 km / 1.5 mi
Playa Akun - 3.6 km / 2.2 mi
Beach - 5 km / 3.1 mi
SFER IK - 5.7 km / 3.5 mi
Jaguar Park - 6.4 km / 4 mi
Tulum National Park - 6.5 km / 4.1 mi
Jaguar Viewpoint Tulum - 6.6 km / 4.1 mi
Las Palmas Public Beach - 7.9 km / 4.9 mi
Hunab Lifestyle Center - 8.6 km / 5.4 mi
Playa Paraiso - 8.8 km / 5.5 mi
Holistika Art Walk - 10.5 km / 6.5 mi
Dos Aguas Park - 11.1 km / 6.9 mi
Hospital de Tulum - 11.3 km / 7 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 49.1 km / 30.5 mi
Cancun Intl. Airport (CUN) - 126.6 km / 78.7 mi
The preferred airport for Casa Malca is Cancun Intl. Airport (CUN).

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
No rollaway/extra beds available
By ocean
Contactless check-in is available
Essential workers only - NO
Guest will receive an email before arrival 48 hours
Guests will receive an email with special check-in instructions
No elevators

Pets

Maximum number of pets per room 1
Pet max weight (per pet) in lb is 22
Pet max weight (per pet) in kg is 10
Service animals are allowed
Pets cannot be left unattended
Service animals are exempt from fees/restrictions
Pets allowed

Other charges

Airport shuttle fee: USD 420 per vehicle (roundtrip, maximum occupancy 4)
Pet fee: USD 40 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 12:30 AM and 1:00 PM
Late check-out is available for a fee (subject to availability)
Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO 77780, Mexico

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