ANA Crowne Plaza Kobe by IHG

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher and a smoke detector
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Italian cuisine at Restaurant & Bar LEVEL 36, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 23 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Shin-Kobe Ropeway - 0.2 km / 0.1 mi
Takenaka Carpentry Tools Museum - 0.6 km / 0.4 mi
Kitano Ijinkan Street - 0.7 km / 0.5 mi
Space 11 Darvish Museum - 1.2 km / 0.7 mi
Nunobiki Falls - 1.2 km / 0.7 mi
Kobe Mosque - 1.6 km / 1 mi
Kobe Nunobiki Herb Garden - 1.7 km / 1 mi
Ikuta Shrine - 1.7 km / 1.1 mi
Kobe International House - 1.8 km / 1.1 mi
Shin-Kobe Trail - 1.9 km / 1.2 mi
Kobe City Hall - 2.1 km / 1.3 mi
Kobe Ōji Zoo - 2.2 km / 1.4 mi
Sannomiya Shrine - 2.2 km / 1.4 mi
Higashi Yuenchi Park - 2.3 km / 1.4 mi
Motomachi Shopping Street - 2.3 km / 1.4 mi
The nearest airports are:
Kobe Airport (UKB) - 10.2 km / 6.3 mi
Itami Airport (ITM) - 35.1 km / 21.8 mi
Kansai Intl. Airport (KIX) - 70.3 km / 43.7 mi

• Pool access available from 9:00 AM to 7:00 PM.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed