Palazzo Alexander Hotel

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include complimentary wired internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Lucca Courthouse - 0.1 km / 0.1 mi
Lucca City Hall - 0.2 km / 0.1 mi
Puccini Museum - 0.3 km / 0.2 mi
Piazza San Michele - 0.3 km / 0.2 mi
Church of Sant'Agostino - 0.4 km / 0.2 mi
Church of San Michele in Foro - 0.4 km / 0.2 mi
Museum of Comics and Imagery - 0.4 km / 0.2 mi
Via Fillungo - 0.4 km / 0.2 mi
Domus Romana - 0.4 km / 0.2 mi
Torre delle Ore - 0.4 km / 0.3 mi
Palazzo Pfanner - 0.4 km / 0.3 mi
Walls of Lucca - 0.4 km / 0.3 mi
Porta Sant'Anna - 0.5 km / 0.3 mi
Piazza Napoleone - 0.5 km / 0.3 mi
Real Collegio - 0.6 km / 0.4 mi
The nearest airports are:
Galileo Galilei Airport (PSA) - 36.3 km / 22.5 mi
Florence Airport, Peretola (FLR) - 71.5 km / 44.4 mi
The preferred airport for Palazzo Alexander Hotel is Florence Airport, Peretola (FLR).

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Contactless check-in is available
• Essential workers only - NO

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.