Redefine professional travel with Riviera Mackay's cutting-edge amenities and strategic location for the modern business traveler, within a 5-minute walk of Bluewater Lagoon and Caneland Central. This aparthotel is 10 minutes walk to Jubilee Park and 15 minutes walk to Mackay Enertainment and Convention Centre.

Stay productive with in-room coffee & tea facilities, a 42-inch flat-screen TV, complimentary high-speed WiFi, air conditioning, a private bathroom with premium toiletries and a private balcony. Conveniences include a desk, an iron and ironing board and a full kitchen.

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Property Details

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Dry cleaning/laundry service
Uncovered parking
Long-term parking (surcharge)
Wheelchair accessible – no
Luggage storage
Uncovered parking
Free WiFi
Barbecue grill(s)
Smoke-free property
Laundry facilities
Tours/ticket assistance
Elevator
Self parking (surcharge)
Terrace
Rooftop terrace
Concierge services
Year Built - 2015
Number of buildings/towers - 1
Total number of rooms - 28
Number of floors - 11

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open during the following times:

Monday - Friday: 9:00 AM - 5:00 PM

Saturday - Saturday: 9:00 AM - 5:00 PM

Sunday - Sunday: 9:00 AM - 4:00 PM

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Reception hours are 10 AM-2 PM on public holidays.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Bluewater Lagoon - 0.2 km / 0.1 mi
Caneland Central - 0.2 km / 0.1 mi
Artspace Mackay - 0.7 km / 0.4 mi
Jubilee Park - 0.7 km / 0.4 mi
Mackay Enertainment and Convention Centre - 1 km / 0.6 mi
Ken Burgess Orchid House - 2.1 km / 1.3 mi
Harrup Park - 2.8 km / 1.7 mi
Great Barrier Reef Arena - 2.9 km / 1.8 mi
Pioneer Valley - 3.4 km / 2.1 mi
Mackay Basketball Stadium - 3.4 km / 2.1 mi
BB Print Stadium - 3.5 km / 2.2 mi
Mackay Base Hospital - 3.7 km / 2.3 mi
Mackay Regional Botanical Gardens - 3.8 km / 2.3 mi
Town Beach - 3.9 km / 2.4 mi
Mackay Regional Botanic Gardens - 4.3 km / 2.7 mi
The preferred airport for Riviera Mackay is Mackay, QLD (MKY) - 5.9 km / 3.7 mi

Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
No rollaway/extra beds available
Property uses a professional cleaning service
Events/parties not allowed
Parking height restrictions apply
Contactless check-in is available
Guest will receive an email before arrival 48 hours
Guests will receive an email with special check-in instructions

Pets

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A damage deposit of AUD 200.00 will be collected before check-in.

We have included all charges provided to us by the property.

Other charges

Uncovered self parking fee: AUD 7 per day
Uncovered extended parking fee: AUD 7 per day
Early check-in fee: AUD 50.00 (subject to availability)
Late check-out fee: AUD 50.00 (subject to availability)
Crib (infant bed) fee: AUD 10.0 per stay
Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

5 - 7 Nelson St, Mackay, Queensland 4740, Australia

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Riviera Mackay

Renovations