Kusatsu Onsen Hotel Village

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 8 PM to receive dinner. Additional fees may apply to children for items such as extra bedding and meals.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Safety features at this property include a fire extinguisher
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy French cuisine at Holly Hock, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator. A bus station shuttle is provided at no charge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Kusatsu Nettaiken - 0.8 km / 0.5 mi
Ohtakinoyu Hot Springs - 1.1 km / 0.7 mi
Yubatake - 1.2 km / 0.7 mi
Jizo Hot Spring - 1.2 km / 0.7 mi
Sainokawara Street - 1.2 km / 0.8 mi
Five-Story Pagoda - 1.3 km / 0.8 mi
Kosenji Temple - 1.5 km / 0.9 mi
Kusatsu Tsurutaro Kataoka Museum - 1.5 km / 0.9 mi
Sainokawara Park - 1.5 km / 0.9 mi
Kusatsu Town Onsen Museum - 1.6 km / 1 mi
Kusatsu Onsen Gate - 1.8 km / 1.1 mi
Kusatsu Onsen Ski Resort - 2.2 km / 1.4 mi
Kusatsakogen Golf Course - 3 km / 1.8 mi
Joshin'etsu-kogen National Park - 3.3 km / 2 mi
Mononugu Pond - 6.4 km / 4 mi

• The seasonal pool will be open from July 17 to August 31.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• A car is not required for transportation to and from this property.
• Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Hotel policies

General

• Service animals are allowed
• Pets not allowed

Pets

• Service animals are allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.