Fairmont Mayakoba

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Cashless transactions are available
• This property uses a grey water recycling system
• Safety features at this property include a security system and window guards
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

Other details

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at La Cantina, one of the hotel's 8 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Playa del Carmen? This hotel has 40000 square feet (3716 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
El Camaleón Mayakoba Golf Course - 0.1 km / 0.1 mi
Playa Xcalacoco - 3 km / 1.9 mi
Gran Coyote Golf - 3.3 km / 2 mi
Tres Rios Ecopark - 5.1 km / 3.2 mi
28 de Julio Square - 6.3 km / 3.9 mi
Guadalupe Church - 7.6 km / 4.7 mi
Punta Esmeralda Beach - 7.8 km / 4.8 mi
Playa 88 - 7.8 km / 4.9 mi
Playa Avenida Colosio - 8.1 km / 5 mi
Temazcal Natura - 8.4 km / 5.2 mi
Mamitas Beach - 8.5 km / 5.3 mi
Playa del Carmen Main Beach - 8.7 km / 5.4 mi
Plaza Las Americas - 8.8 km / 5.5 mi
Mario Villanueva Stadium Madrid - 9.2 km / 5.7 mi
Quinta Avenida - 9.6 km / 6 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 42.1 km / 26.1 mi
Cancun Intl. Airport (CUN) - 47.3 km / 29.4 mi
The preferred airport for Fairmont Mayakoba is Cancun Intl. Airport (CUN).

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Resort fees

You'll be asked to pay the following charges at the property:

• Resort fee: USD 35.00 per person, per night

• Additional inclusions
• Beach access
• Beach loungers
• Beach towels
• Concierge service
• Fitness/yoga classes
• Housekeeping
• In-room bottled water
• In-room coffee
• In-room safe
• Pool access
• Sporting facilities or equipment