Neptuno Hotel & SPA

Check-in

Check-in is from 2:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive smart lock details. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy Mediterranean cuisine at La Fabrica, a poolside bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Dalmau Park - 0.1 km / 0.1 mi
Museum of Tourism - 0.3 km / 0.2 mi
St. Mary and St. Nicholas Church - 0.4 km / 0.2 mi
St. Jaume Hospital - 0.5 km / 0.3 mi
Calella Beach - 0.9 km / 0.6 mi
Platja Garbi - 0.9 km / 0.6 mi
Poblenou Beach - 1.3 km / 0.8 mi
La Riera Beach - 1.6 km / 1 mi
Platja de les Roques - 1.9 km / 1.2 mi
Calella Lighthouse - 2 km / 1.3 mi
Cala Naturista - 2.1 km / 1.3 mi
The Turrets - 2.4 km / 1.5 mi
Platja de La Cabra - 2.6 km / 1.6 mi
Sant Pol de Mar Beach - 3.1 km / 1.9 mi
Pescadors Beach - 3.2 km / 2 mi
The nearest airports are:
Girona (GRO-Costa Brava) - 39.7 km / 24.6 mi
Barcelona El Prat Airport (BCN) - 73.7 km / 45.8 mi
The preferred airport for Neptuno Hotel & SPA is Barcelona El Prat Airport (BCN).

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Guests can access their rooms with a mobile device.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Biosphere
• Beach nearby

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 44
• Pet max weight (per pet) in kg is 20
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.