Playa Esperanza Resort

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the cruise terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. The "Assigned at Check-in" room layout and furnishings may differ from the photos shown. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. This property enforces a strict dress code during dinner in the restaurant. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards, debit cards, and cash
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Please note: Men are required to wear trousers (long pants) for dinner.

Other details

Grab a bite at Speisesaal, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the bar/lounge or one of the 3 poolside bars. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Muro? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa de Muro - 0.1 km / 0.1 mi
Platja dels Francesos - 1.5 km / 0.9 mi
Albufera Natural Park - 1.7 km / 1.1 mi
Es Comú - 2.8 km / 1.7 mi
Alcúdia Beach - 2.9 km / 1.8 mi
Cova de Sant Martí - 3.3 km / 2.1 mi
Hidropark - 4.6 km / 2.8 mi
Playa de Can Picafort - 4.6 km / 2.9 mi
Alcúdia Port - 5 km / 3.1 mi
Roman Remains of Pollentia - 5.4 km / 3.4 mi
Museu de Sant Jaume - 5.9 km / 3.6 mi
Pollentia Monographic Museum - 5.9 km / 3.7 mi
San Jaume Church - 5.9 km / 3.7 mi
Auditori d'Alcúdia - 6.2 km / 3.8 mi
Ca’n Canta - 6.3 km / 3.9 mi
The preferred airport for Playa Esperanza Resort is Palma de Mallorca Airport (PMI) - 64.8 km / 40.3 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Parking height restrictions apply.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• Events/parties not allowed
• By ocean
• Parking height restrictions apply
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
• A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.