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Playa Esperanza Resort

Playa Esperanza Resort

Muro
Total fromNA
Check in 3:00 PM
Check out 11:00 AM
This hotel has renovations that may affect your stay read more
When you stay at Playa Esperanza Resort in Muro, you'll be on the beach, within a 5-minute drive of Playa de Muro and Alcudia Beach. This 4-star hotel is 3.3 mi (5.3 km) from Alcudia Port and 9.9 mi (16 km) from Pollensa Port.

Make yourself at home in one of the 344 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

  • Bar/lounge
  • Elevator
  • Indoor pool
  • Restaurant
  • Hair salon
  • Gift shops or newsstand
  • Shopping on site
  • Airport transportation (surcharge)
  • Conference space
  • Hiking/Biking nearby
  • Breakfast available (surcharge)
  • Laundry facilities
  • Spa tub
  • Television in common areas
  • Arcade/game room
  • Garden
  • Library
  • Free breakfast
  • Coffee shop or cafe
  • Health club
  • Children's pool
  • Multilingual staff
  • Free use of nearby fitness center
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Dry cleaning/laundry service
  • Swimming pool
  • Full-service spa
  • Spa treatment room(s)
  • Sauna
  • Smoke-free property
  • Pool umbrellas
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Conference space size (feet) - 3229
  • Conference space size (meters) - 300
  • Tennis on site
  • Number of outdoor pools - 3
  • Cruise terminal shuttle (surcharge)
  • Conference center
  • Outdoor tennis court
  • Snack bar/deli
  • One meeting room
  • Bicycle rents on site
  • Number of bars/lounges - 2
  • Number of poolside bars - 3
  • Number of swim-up bars - 2
  • Luggage storage
  • Beach umbrellas
  • Beach sun loungers
  • Pool sun loungers
  • Free parking nearby
  • Beach towels
  • Terrace
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Newspapers in lobby (surcharge)
  • Shared microwave
  • Street parking
  • Distance from property (meters) 100
  • Wheelchair accessible – no
  • Well-lit path to entrance
  • Stair-free path to entrance

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival. The "Assigned at Check-in" room layout and furnishings may differ from the photos shown. This property enforces a strict dress code during dinner in the restaurant.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards, debit cards, and cash
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note: Men are required to wear trousers (long pants) for dinner.

Other details

Grab a bite to eat at Speisesaal, a beachfront restaurant which features a garden view. You can also stay in and take advantage of the room service (during limited hours). Wind down with a drink at one of the 2 bars/lounges or 3 poolside bars. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Muro? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa de Muro - 0.7 km / 0.4 mi
Albufera Natural Park - 1.6 km / 1 mi
Es Comú - 2.6 km / 1.6 mi
Cova de Sant Martí - 3.2 km / 2 mi
Alcudia Beach - 3.4 km / 2.1 mi
Hidropark - 4.7 km / 2.9 mi
Playa de Can Picafort - 4.9 km / 3 mi
Alcudia Port - 5.3 km / 3.3 mi
Roman Remains of Pollentia - 5.5 km / 3.4 mi
Pollentia Monographic Museum - 5.9 km / 3.7 mi
San Jaume Church - 5.9 km / 3.7 mi
Auditori d'Alcudia - 6.2 km / 3.8 mi
Xara Gate - 6.5 km / 4 mi
Plaza de Toros - 6.5 km / 4.1 mi
Platja del Corral d'en Bennàssar - 7.3 km / 4.5 mi
The preferred airport for Playa Esperanza Resort is Palma de Mallorca Airport (PMI) - 64.2 km / 39.9 mi

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Individually-wrapped food options are available for breakfast and dinner.
  • This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


Hotel policies

Other
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Events/parties not allowed
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
Pets
  • Pets not allowed
  • No pets or service animals allowed

Resort fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.


Other charges

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 5 for children (approximately)
  • Airport shuttle fee: EUR 79 per vehicle (one-way)
  • In-room safe fee: EUR 2 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Avenida de la Albufera No 4, Muro, 7458, Spain