Serenity Home 7

Check-in

Check-in is from 3:00 PM until 11:00 PM.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Buffet breakfasts are available daily from 8:30 AM to 11:30 AM for a fee.

Guests will find features like a virtual front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Grutas de Calcehtok - 0.5 km / 0.3 mi
Hospital Faro del Mayab - 1.4 km / 0.8 mi
Diamonds Casino - 2.8 km / 1.8 mi
Plaza Altabrisa - 3 km / 1.8 mi
Specialty Regional Hospital - 3.2 km / 2 mi
La Isla Mérida Cabo Norte - 3.2 km / 2 mi
Star Medica Hospital - 3.5 km / 2.2 mi
Paseo de Montejo - 3.5 km / 2.2 mi
Juega Juega Casino - 3.6 km / 2.3 mi
Great Museum of the Maya World - 3.7 km / 2.3 mi
Yucatán Siglo XXI Convention Center - 3.7 km / 2.3 mi
UpTown Mérida - 4 km / 2.5 mi
Plaza Galerias Mall - 4.2 km / 2.6 mi
The Harbor Lifestyle Mall - 4.5 km / 2.8 mi
U.S. Consulate General Mérida - 4.9 km / 3.1 mi
The nearest major airport is Mérida International Airport (MID) - 26 km / 16.2 mi

• Pool access available from 10:00 AM to 10:00 PM.

Hotel policies

General

• Professional property host/manager
• No front desk
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed