Castello City Hotel

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Other details

Enjoy Greek cuisine at The 5th floor, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Heraklion? This hotel has 70 square feet (7 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Venetian Walls - 0.1 km / 0.1 mi
St. Minas Cathedral - 0.7 km / 0.4 mi
Agia Ekaterini Church - 0.7 km / 0.4 mi
Panayia Akrotiriani - 0.8 km / 0.5 mi
Natural History Museum of Crete - 0.8 km / 0.5 mi
Martinego Bastion - 0.8 km / 0.5 mi
Heraklion Museum of Religious Art - 0.9 km / 0.5 mi
Nikos Kazantzakis Grave - 1 km / 0.6 mi
Italian Archaeological School - 1 km / 0.7 mi
Historical Museum of Crete - 1.1 km / 0.7 mi
Hania Gate - 1.1 km / 0.7 mi
Kapetan Mihalis Korakas - 1.1 km / 0.7 mi
Freedom National Stadium - 1.1 km / 0.7 mi
Monastery of St. Peter and St. Paul - 1.1 km / 0.7 mi
Morosini Fountain - 1.1 km / 0.7 mi
The preferred airport for Castello City Hotel is Nikos Kazantzakis Airport (HER) - 9.8 km / 6.1 mi

• Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 17 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete vaccination at least 30 days prior to check-in.

Resort fees

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per accommodation, per night
• A tax is imposed by the city: From 1 March - 31 October, EUR 7.00 per accommodation, per night