Mandarin Oriental, Tokyo

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• This property uses a grey water recycling system and eco-friendly cleaning products
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Other details

Grab a bite to eat at one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel has 5920 square feet (550 square meters) of space consisting of conference space and 15 meeting rooms.

Distances are displayed to the nearest 0.1 mile and kilometer.
Akihabara Electric Town - 1.3 km / 0.8 mi
Imperial Palace East Gardens - 1.4 km / 0.9 mi
Suitengu Shrine - 1.6 km / 1 mi
Tokyo International Forum - 1.7 km / 1.1 mi
Matsuya Ginza - 2.1 km / 1.3 mi
Kabuki-za Theatre - 2.3 km / 1.4 mi
Ginza Six - 2.3 km / 1.4 mi
Hibiya Park - 2.4 km / 1.5 mi
Ryogoku Kokugikan - 2.5 km / 1.6 mi
Ameyoko Shopping District - 2.5 km / 1.6 mi
Ueno Park - 2.7 km / 1.7 mi
University of Tokyo - 2.7 km / 1.7 mi
Tsukiji Outer Market - 2.8 km / 1.7 mi
Nippon Budokan - 2.9 km / 1.8 mi
Tokyo Imperial Palace - 2.9 km / 1.8 mi
The nearest airports are:
Haneda Airport (HND) - 22.2 km / 13.8 mi
Narita Intl. Airport (NRT) - 68.1 km / 42.3 mi
The preferred airport for Mandarin Oriental, Tokyo is Narita Intl. Airport (NRT).

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Events/parties not allowed
• Cashless transactions are available
• Essential workers only - NO
• Conde Nast Gold List Year 2021

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 33
• Pet max weight (per pet) in kg is 15
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.