Polyana 1389 Hotel & Spa

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Laura Ski Lift - 0.1 km / 0.1 mi
Ski Complex Rosa Khutor - 0.3 km / 0.2 mi
Gazprom - 0.4 km / 0.2 mi
Gornaya Karusel Ski Lift - 1.6 km / 1 mi
Alpika-Service Ski Lift - 1.7 km / 1.1 mi
Gorky Gorod Mall - 1.9 km / 1.2 mi
Rosa Khutor Ski Resort - 1.9 km / 1.2 mi
Gorki Gorod - 2.3 km / 1.5 mi
Olympia (Lift A) Ski Lift - 2.8 km / 1.7 mi
Sanki Sliding Center - 3.6 km / 2.3 mi
4-seater chairlift - 3.8 km / 2.4 mi
Western Caucasus - 3.9 km / 2.4 mi
Starshine Slope - 4 km / 2.5 mi
Transit (Bottom) Slope - 4 km / 2.5 mi
Training Piste - 4 km / 2.5 mi
The nearest major airport is Sochi (AER-Sochi Intl.) - 46.6 km / 28.9 mi

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
• Pool access available from 9 PM to 6 PM.
• Only registered guests are allowed in the guestrooms.

Hotel policies

General

• Professional property host/manager
• No rollaway/extra beds available

Pets