Shadow Mountain Resort
Renovations
The following facilities are closed seasonally each year. They will be closed from June 2 to September 30:
- Dining venue(s)
Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Rooms have private balconies or patios. 40-inch flat-screen televisions with DVD players and cable programming provide entertainment. Conveniences include complimentary newspapers and coffee/tea makers, as well as phones with free local calls.
Property Details
Dip into one of the 5 spa tubs or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and barbecue grills.
- Dry cleaning/laundry service
- Pool umbrellas
- Meeting rooms
- Swimming pool
- Free WiFi
- Number of bars/lounges - 1
- Number of spa tubs - 5
- Designated smoking areas
- Number of outdoor pools - 1
- Upper floors accessible by stairs only
- Garden
- Free newspapers in lobby
- Tennis lessons on site
- Wheelchair accessible – no
- Express check-out
- Business center
- Front desk (limited hours)
- Breakfast available (surcharge)
- Number of restaurants - 1
- Barbecue grill(s)
- Golfing nearby
- Safe-deposit box at front desk
- Number of coffee shops/cafes - 1
- Sauna
- Laundry facilities
- Free self parking
- Fitness facilities
- Terrace
- Tennis on site
- Pool sun loungers
- Concierge services
Check-in
The front desk is open daily from 8:00 AM - 5:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
Other details
Satisfy your appetite at Delish Bistro + Bar, a poolside bistro which features a bar/lounge and a pool view. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
San Jacinto Mountains - 0.1 km / 0.1 mi
El Paseo Shopping District - 0.4 km / 0.3 mi
The Gardens on El Paseo - 0.6 km / 0.4 mi
Palms to Pines Plaza West Shopping Center - 1.8 km / 1.1 mi
The Shops at Palm Desert - 2 km / 1.2 mi
Living Desert Zoo and Gardens - 2.1 km / 1.3 mi
McCallum Theatre - 2.3 km / 1.4 mi
Palm Desert Aquatic Center - 2.9 km / 1.8 mi
Rancho Las Palmas Shopping Center - 4.3 km / 2.7 mi
The River at Rancho Mirage - 4.6 km / 2.8 mi
7th Avenue West - 4.9 km / 3.1 mi
Spa Esmeralda - 5 km / 3.1 mi
Eisenhower medical center - 5.1 km / 3.2 mi
Indian Wells Golf Resort - 5.2 km / 3.2 mi
Indian Wells Golf Course - 5.2 km / 3.2 mi
The nearest airports are:
Bermuda Dunes, CA (UDD) - 13.5 km / 8.4 mi
Palm Springs Intl. Airport (PSP) - 21.9 km / 13.6 mi
Thermal, CA (TRM-Jacqueline Cochran Regional) - 28.9 km / 17.9 mi
Los Angeles - Ontario Intl. Airport (ONT) - 135.7 km / 84.3 mi
The preferred airport for Shadow Mountain Resort is Los Angeles - Ontario Intl. Airport (ONT).
- Pool access available from 8 AM to 10 PM.
- Contactless check-out is available.
Hotel policies
General
- Professional property host/manager
- Gap period enforced between guest stays - 24 hours
- Contactless check-out is available
- Property confirms they are implementing guest safety measures
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Property confirms they are implementing enhanced cleaning measures
- Guests are provided with free hand sanitizer
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Masks are available to guests
- Protective clothing is available to guests
- Essential workers only - NO
- Gloves are available to guests
- Commonly-touched surfaces are cleaned with disinfectant
- No elevators
Pets
- Pets not allowed
Resort fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 100.00 per stay
Other charges
- Fee for cooked-to-order breakfast: approximately USD 12–20 per person
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: USD 10.0 per day
- Rollaway bed fee: USD 15.0 per night