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Relais & Chateaux Hotel Castel Fragsburg

Relais & Chateaux Hotel Castel Fragsburg

Merano BZ
Check in 2:00 PM
Check out 11:00 AM
This hotel has renovations that may affect your stay read more

Renovations

This property is closed from March 26 2025 to April 16 2025 (dates subject to change). The property is closed between November 2 and April 2.

Step into a world of family fun and comfort at Relais & Chateaux Hotel Castel Fragsburg, where every moment is designed to delight both kids and parents, Relais & Chateaux Hotel Castel Fragsburg is in the mountains, within a 10-minute drive of Fragsburg Waterfall and Trauttmansdorff Castle Gardens. This family-friendly hotel is 15 minutes drive to Merano 2000 Cable Car and 30 minutes drive to Tirol Castle.

Kids stay happy thanks to air conditioning, a fully-stocked minibar, a private bathroom with premium toiletries, a private balcony, room service, a 1-inch flat-screen TV, complimentary high-speed WiFi and daily housekeeping, kid-friendly amenities and movie nights. Conveniences include an in-room safe, bathrobes, a desk and a phone.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Garage
  • Train station pickup (surcharge)
  • Tile flooring in public areas
  • Hardwood flooring in public areas
  • Proposal/romance packages available
  • Vegetarian breakfast available
  • Babysitting or childcare (surcharge)
  • Outdoor furniture
  • Pool umbrellas
  • Number of meeting rooms - 4
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of hot tubs - 1
  • Bicycle tour information
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Internet access - wireless
  • Airport transportation (surcharge)
  • Vegetable garden
  • Farming classes
  • Accessible airport shuttle
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Accessible train station shuttle
  • Golf lessons available nearby
  • Horse riding nearby
  • Ski equipment rental shops nearby
  • Multilingual staff
  • Ski lessons available nearby
  • Electric car charging station
  • Mountain climbing nearby
  • Breakfast available (surcharge)
  • Elevator
  • Fitness facilities
  • Locally-sourced food on site (80% or more)
  • Mountain biking nearby
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Fishing nearby
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Train station drop-off (surcharge)
  • Wheelchair-accessible public washroom
  • Helicopter/airplane tours on site
  • Spa treatment room(s)
  • Health club
  • Hiking/biking trails on site
  • Change of towels (on request)
  • Picnic area
  • Garden
  • Full-service spa
  • Yoga classes/instruction on site
  • Free bicycles on site
  • Rock climbing nearby
  • Off-street parking
  • Golf lessons with a pro
  • Private picnics
  • Couples/private dining
  • Luggage storage
  • Porter/bellhop
  • Front desk (limited hours)
  • Ropes course on site
  • Number of restaurants - 2
  • Library
  • Outdoor seasonal pool
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Free self parking
  • Free valet parking
  • Terrace
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Concierge services

Check-in

Check-in is from 2:00 PM until 10:30 PM.

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 11:00 PM. If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Regional cuisine at Prezioso**, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. This hotel has 4 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ortler Ski Arena - 0.1 km / 0.1 mi
Fragsburg Waterfall - 1.2 km / 0.8 mi
Trauttmansdorff Castle Gardens - 3.7 km / 2.3 mi
Church of St. Catherine - 3.9 km / 2.4 mi
Touriseum museum - 4.3 km / 2.7 mi
Rametz Castle - 4.9 km / 3 mi
Schiller Park - 6.5 km / 4 mi
Merano 2000 Cable Car - 6.8 km / 4.2 mi
Elisabeth Park - 7.1 km / 4.4 mi
Maia Park - 7.1 km / 4.4 mi
Piazza della Rena - 7.4 km / 4.6 mi
Kurhaus - 7.5 km / 4.6 mi
Merano Theatre - 7.5 km / 4.7 mi
Merano Thermal Baths - 7.6 km / 4.7 mi
Merano Christmas Market - 7.6 km / 4.7 mi
The preferred airport for Relais & Chateaux Hotel Castel Fragsburg is Valerio Catullo Airport (VRN) - 179 km / 111.2 mi

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April to November.
  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • LGBTQ friendly
  • Cashless transactions are available
  • Car recommended
  • Contactless check-in is available
  • Property does not offer onsite COVID-19 testing

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately EUR 49 for adults and EUR 49 for children
  • Airport shuttle fee: EUR 9999 per vehicle (one-way, maximum occupancy 9999)
  • Airport shuttle fee per child: EUR 9999 (one-way)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Via Fragsburg 3, Merano, BZ 39012, Italy
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