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Hotel Riu Palace Riviera Maya - All Inclusive

Hotel Riu Palace Riviera Maya - All Inclusive

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Tread lightly and travel consciously at Hotel Riu Palace Riviera Maya - All Inclusive, where sustainability meets exceptional hospitality, you'll be within a 5-minute drive of Playacar Golf Club and Playacar Beach. This all-inclusive property is 4 minutes drive to Playa del Carmen Main Beach and 20 minutes drive to Xplor Theme Park.

Enjoy green luxury featuring daily housekeeping, a flat-screen TV, a private balcony, room service, a private bathroom with premium toiletries, complimentary high-speed WiFi, rainfall showerhead and in-room coffee & tea facilities, with eco-friendly finishes. Conveniences include a phone, an in-room safe, an iron and ironing board and bathrobes.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. This Art Deco property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Beach volleyball on site
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Pool umbrellas
  • No single-use plastic stirrers
  • Limo or town car service available
  • Free WiFi
  • Number of bars/lounges - 5
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Sailing on site
  • Free buffet breakfast
  • Scuba diving on site
  • All property's electricity comes from renewable sources
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Golf lessons available nearby
  • Free breakfast
  • Secured bicycle storage
  • Daily
  • Barbecue grill(s)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Children's club (free)
  • Snorkeling on site
  • Fitness facilities
  • Guest education on local ecosystems and culture
  • Covered parking
  • Humane animal treatment
  • Locally-owned & organized tours & activities
  • Nightclub
  • Television in common areas
  • Spa treatment room(s)
  • Health club
  • Change of towels (on request)
  • Garden
  • Wedding services
  • Full-service spa
  • Beach towels
  • Windsurfing on site
  • Off-street parking
  • Wheelchair accessible – no
  • Water-efficient showers only
  • Children's games
  • Luggage storage
  • Grocery/convenience store
  • Porter/bellhop
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 6
  • Housekeeping on request
  • Spa services on site
  • Golfing nearby
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Free self parking
  • Kayaking on site
  • Beach sun loungers
  • Computer station
  • Hair salon
  • Pool sun loungers
  • ATM/banking
  • Concierge services
  • Year Built - 2006
  • Number of buildings/towers - 1
  • Total number of rooms - 460
  • Number of floors - 3

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Other details

Grab a bite at Don Rafael, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:00 AM.

Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mayan Ruins of Playacar - 0.4 km / 0.3 mi
Playacar Beach - 0.6 km / 0.4 mi
Piste Cyclable sur Paseo Xaman-Ha - 0.9 km / 0.5 mi
Xaman Ha Aviary - 1 km / 0.6 mi
Plaza Paraiso - 1.5 km / 0.9 mi
Paseo del Carmen - 1.5 km / 1 mi
Quinta Avenida - 1.7 km / 1.1 mi
Playa del Carmen Maritime Terminal - 1.8 km / 1.1 mi
Founders Park - 1.8 km / 1.1 mi
Portal Maya - 1.9 km / 1.2 mi
Playa del Carmen Main Beach - 2.1 km / 1.3 mi
Chabad Playa del Carmen - 2.1 km / 1.3 mi
Mercado Playa del Carmen - 2.2 km / 1.4 mi
3D Museum of Wonders - 2.3 km / 1.4 mi
Frida Kahlo Museum - 2.3 km / 1.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 32.8 km / 20.4 mi
Cancun Intl. Airport (CUN) - 58.9 km / 36.6 mi

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Hotel policies

General

  • Ecostars
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • No rollaway/extra beds available
  • By ocean
  • Essential workers only - NO
  • No elevators

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night
We have included all charges provided to us by the property.

Location

Avenida Xaman-ha, Mza 9 and 10, L1, Playa del Carmen, QROO 77710, Mexico
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