Mercure Sao Paulo Pamplona Hotel

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Satisfy your appetite for lunch or dinner at the hotel's restaurant, BOULANGERIE CARIOCA, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in São Paulo? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room.

Distances are displayed to the nearest 0.1 mile and kilometer.
Oscar Freire Street - 0.6 km / 0.4 mi
Paulista Avenue - 0.8 km / 0.5 mi
Shopping Cidade São Paulo - 0.8 km / 0.5 mi
São Paulo Museum of Art - 1 km / 0.6 mi
Rua Augusta - 1.1 km / 0.7 mi
Nove de Julho Hospital - 1.3 km / 0.8 mi
Ibirapuera Gymnasium - 1.5 km / 1 mi
Hospital Sírio-Libanês - 1.6 km / 1 mi
Ibirapuera Park - 1.8 km / 1.1 mi
Sesc Paulista Viewpoint - 1.8 km / 1.1 mi
Reboucas Convention Center - 1.9 km / 1.2 mi
Hcor Hospital - 1.9 km / 1.2 mi
Incor Hospital - 2 km / 1.2 mi
FMUSP Clinical Hospital - 2.1 km / 1.3 mi
Frei Caneca Shopping and Convention Center - 2.1 km / 1.3 mi
The nearest airports are:
São Paulo (CGH-Congonhas) - 8.3 km / 5.1 mi
São Paulo/Guarulhos Intl. Airport - 31.5 km / 19.6 mi
The preferred airport for Mercure Sao Paulo Pamplona Hotel is São Paulo (CGH-Congonhas).

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• LGBTQIA+ friendly
• Green Key (Foundation for Environmental Education)
• Parking height restrictions apply
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 33
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 15
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed