Rocabella Santorini Hotel & SPA

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open during the following times:

• Monday - Sunday: 9:00 AM - 1:00 PM

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• Parties and events (including weddings and other events) are allowed on site
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• During guests' stay, private events and functions including wedding receptions may take place on the property premises and some venues might be closed for a few hours. Guests should expect a high level of noise but extra precautions will be taken for the music to play within the acceptable / permissible decibel limits.

Other details

Grab a bite at AFROPSARO, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 poolside bars. Cooked-to-order breakfasts are available daily from 9:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Santorini Caldera - 0.4 km / 0.2 mi
Fira to Oia Walk - 0.9 km / 0.5 mi
Agios Georgios Chapel - 1.6 km / 1 mi
Skaros Rock - 1.8 km / 1.1 mi
Agios Nikolaos - 1.9 km / 1.2 mi
Three Bells of Fira - 2.6 km / 1.6 mi
Petros M. Nomikos Conference Centre - 2.7 km / 1.7 mi
Wall Paintings of Thira Exhibition - 2.8 km / 1.7 mi
Vassaltis Vineyards - 2.9 km / 1.8 mi
Dominican Convent - 3 km / 1.9 mi
Catholic Cathedral - 3 km / 1.9 mi
Megaro Gyzi Museum - 3 km / 1.9 mi
Megaro Gyzi - 3.1 km / 1.9 mi
Archaeological Museum of Thera - 3.1 km / 1.9 mi
Plateia Theotokopoulou - 3.4 km / 2.1 mi
The preferred airport for Rocabella Santorini Hotel & SPA is Santorini National Airport (JTR) - 8.9 km / 5.5 mi

• Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May to October.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Events/parties allowed
• Green Key (Foundation for Environmental Education)
• No rollaway/extra beds available
• By ocean
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 35
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 16
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
• A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.