Check-in is from 4:00 PM until anytime.
Guests must be at least 25 to check-in.
There is no front desk at this property. The check-in location differs from the property location. Check-in location: [107-2011 Innsbruck Drive, Whistler, V0N1B2]. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 7 days before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Check-in for this property is based at 107-2011 Innsbruck Drive, Whistler, V0N1B2. This office is located in the Creekside area behind Rosie’s House restaurant and next door to Subway. Arrivals outside of posted hours require advance notice by telephone.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve rollaway/extra beds
- This property accepts credit cards; cash is not accepted
- Air conditioning is not provided
- Onsite parties or group events are strictly prohibited
- Host has indicated there is a carbon monoxide detector on the property
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property