The Grey Hotel

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Mingle with other guests at the complimentary reception, held on select days. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Cape Quarter Lifestyle Village - 0.2 km / 0.1 mi
Table Mountain National Park - 0.4 km / 0.2 mi
Bree Street - 0.5 km / 0.3 mi
Greenmarket Square - 0.7 km / 0.4 mi
Long Street - 0.8 km / 0.5 mi
34 Long - 0.8 km / 0.5 mi
Bo Kaap Museum - 0.9 km / 0.6 mi
Africa Centre - 0.9 km / 0.6 mi
Cape Town Gateway Visitor Centre - 1 km / 0.6 mi
Christian Barnard Hospital - 1 km / 0.6 mi
St. Georges Mall - 1 km / 0.6 mi
Adderley Street - 1 km / 0.6 mi
Cape Town International Convention Centre - 1.2 km / 0.8 mi
Zeitz Museum of Contemporary Art Africa - 1.4 km / 0.9 mi
St. George's Cathedral - 1.4 km / 0.9 mi
The preferred airport for The Grey Hotel is Cape Town Intl. Airport (CPT) - 20.8 km / 12.9 mi

• The seasonal pool will be open from October to May.
• Children 12 years old and younger are not permitted at this property.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Children not allowed
• Contactless check-in is available
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Service animals not allowed
• Pets not allowed