ROBINSON CALA SERENA

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property uses solar and geothermal energy, plus eco-friendly cleaning products
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned
• This property affirms that it follows the cleaning and disinfection practices of TUI safety and hygiene standards (Robinson Club)

Other details

Satisfy your appetite at one of the hotel's 3 restaurants. Relax with a refreshing drink at one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Cala Serena - 0.2 km / 0.1 mi
Michael's Diving School - 0.8 km / 0.5 mi
Cala Ferrera Beach - 0.9 km / 0.5 mi
Cala Esmeralda - 1.4 km / 0.9 mi
Caló des Corral - 1.5 km / 0.9 mi
Cala Gran - 1.9 km / 1.2 mi
Caló de ses Dones - 2.3 km / 1.4 mi
Cala d'Or Marina - 2.7 km / 1.7 mi
Cala Sa Nau - 3.6 km / 2.2 mi
Cala Mitjana - 3.8 km / 2.3 mi
Caló des Pou - 4.1 km / 2.5 mi
Caló de ses Egos - 4.4 km / 2.8 mi
Cala Estreta - 4.7 km / 2.9 mi
Cala Brafi - 4.8 km / 3 mi
Caló de Sa Torre - 8.1 km / 5 mi
The nearest major airport is Palma de Mallorca Airport (PMI) - 60.1 km / 37.4 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property is professionally cleaned.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines TUI safety and hygiene standards (Robinson Club)
• LGBTQIA+ friendly
• No rollaway/extra beds available
• On bay
• Property uses a professional cleaning service
• Cashless transactions are available
• Travelife
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
• A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.