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Hotel Riu Garoé

Hotel Riu Garoé

Puerto de la Cruz Santa Cruz de Tenerife
Check in 2:00 PM
Check out 11:00 AM
When you stay at Hotel Riu Garoé in Puerto de la Cruz, you'll be connected to a shopping center, within a 5-minute drive of Lago Martianez Swimming Pools and Plaza del Charco. This upscale hotel is 0.2 mi (0.3 km) from Botanical Gardens and 0.7 mi (1.1 km) from Jardin Aquatico.

Make yourself at home in one of the 190 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.

  • Dry cleaning/laundry service
  • Babysitting or childcare (surcharge)
  • Pool umbrellas
  • Free WiFi
  • Scuba diving nearby
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 1
  • Visual alarms in hallways
  • Handrails in stairways
  • Handrails in hallways
  • Wheelchairs available on site
  • Wheelchair-accessible meeting spaces/business center
  • Turkish bath/Hammam
  • Number of coffee shops/cafes - 2
  • Laundry facilities
  • Bicycle rentals on site
  • Mountain biking nearby
  • Wheelchair accessible (may have limitations)
  • Casino nearby
  • Banquet hall
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Health club
  • Arcade/game room
  • Garden
  • Free newspapers in lobby
  • Full-service spa
  • Miniature golf on site
  • Free area shuttle
  • Luggage storage
  • Billiards or pool table
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 2
  • Library
  • Racquetball/squash on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Children's pool
  • Hiking/biking trails nearby
  • Steam room
  • Conference space
  • Terrace
  • Computer station
  • Hair salon
  • Pool sun loungers
  • Concierge services

Check-in

Check-in is from 2:00 PM until 11:00 AM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival. This property enforces a smart-casual dress code during dinner at the restaurant, which includes long trousers for men.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Botanical Gardens - 0.6 km / 0.4 mi
La Paz Lookout - 1 km / 0.6 mi
Jardin Aquatico - 1.2 km / 0.7 mi
Sitio Litre Garden - 1.5 km / 1 mi
Martianez Shopping Centre - 1.7 km / 1.1 mi
San Telmo Promenade - 1.9 km / 1.2 mi
Playa de San Telmo - 1.9 km / 1.2 mi
Tenerife Beaches - 2 km / 1.2 mi
Playa Martianez - 2 km / 1.2 mi
Risco Belle Aquatic Gardens - 2.1 km / 1.3 mi
Lago Martianez Swimming Pools - 2.1 km / 1.3 mi
Church of Nuestra Senora de la Pena de Francia - 2.1 km / 1.3 mi
Casino Puerto de la Cruz - 2.1 km / 1.3 mi
Timanfaya Theater - 2.2 km / 1.3 mi
La Vola - 2.2 km / 1.3 mi
The nearest airports are:
Santa Cruz de Tenerife (TFN-Tenerife North) - 25.6 km / 15.9 mi
Tenerife South Airport (TFS) - 89.4 km / 55.6 mi
The preferred airport for Hotel Riu Garoé is Tenerife South Airport (TFS).

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.


Hotel policies

General

  • Property does not require health documentation at check-in
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Professional property host/manager
  • Shield between guests and staff in main contact areas
  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Staff wears personal protective equipment
  • Travelife
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property does not offer onsite COVID-19 testing
  • Biosphere
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Pets not allowed

Other charges

  • Airport shuttle fee: EUR 80.00 per vehicle (one-way, maximum occupancy 7)
  • In-room safe fee: EUR 2 per day
  • Spa fee: EUR 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Doctor Celestino González Padrón, 3, Puerto de la Cruz, Santa Cruz de Tenerife 38400, Spain