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Hôtel Le Donjon - Coeur de la Cité Médiévale

Hôtel Le Donjon - Coeur de la Cité Médiévale

Carcassonne Aude
Check in 4:30 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The property is closed between December 3 and January 20.

Discover a paradise for pets and their owners at Hôtel Le Donjon - Coeur de la Cité Médiévale, where four-legged travelers are treated like VIP guests, steps from Aude Gate and School Museum. This hotel is 1 minutes walk to Narbonnaise Gate and 9 minutes walk to Château Comtal.

Make yourself at home in one of the 61 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

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Property Details

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a television in a common area. This hotel also features tour/ticket assistance and a banquet hall.

  • Dry cleaning/laundry service
  • Uncovered parking
  • Banquet hall
  • Food and water bowls
  • Secured parking
  • Parking (limited spaces)
  • Number of meeting rooms - 1
  • Meeting rooms
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Garden
  • Bicycle rentals nearby
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Wheelchair accessible – no
  • No accessible shuttle
  • Luggage storage
  • Porter/bellhop
  • Business center
  • Multilingual staff
  • 24-hour front desk
  • Electric car charging station
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Ecotours nearby
  • Safe-deposit box at front desk
  • Laundry facilities
  • Valet parking (surcharge)

Check-in

Check-in is from 4:30 PM until anytime. Guests must be at least 18 to check-in.

Guests must transfer via Shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at Brasserie Le Donjon, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Historic Fortified City of Carcassonne - 0.1 km / 0.1 mi
Museum of Chivalry, Arms & Archery - 0.1 km / 0.1 mi
Aude Gate - 0.1 km / 0.1 mi
School Museum - 0.2 km / 0.1 mi
Basilica of St. Nazaire and St. Celse - 0.2 km / 0.1 mi
Narbonnaise Gate - 0.2 km / 0.1 mi
Château Comtal - 0.2 km / 0.1 mi
Theatre Jean Deschamps - 0.3 km / 0.2 mi
Chapeau Rouge - 0.6 km / 0.3 mi
Le Musée de la Torture de Carcassone - 0.6 km / 0.4 mi
Museum of the Middle Ages - 0.7 km / 0.4 mi
Old Bridge - 0.7 km / 0.5 mi
Pont-Neuf de Carcassonne - 0.9 km / 0.6 mi
Basilica of Saint-Nazaire - 1 km / 0.6 mi
Raymond Chesa Leisure Park - 1 km / 0.6 mi
The nearest airports are:
Carcassonne (CCF-Pays Cathare) - 8.3 km / 5.2 mi
Castres (DCM-Mazamet) - 59.4 km / 36.9 mi
Blagnac Airport (TLS) - 106 km / 65.9 mi

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Cashless transactions are available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
  • No elevators

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Uncovered valet parking fee: EUR 24 per night (in/out privileges)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

2 Rue du Comte Roger, Carcassonne, Aude 11000, France
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Free WiFi
Parking (limited spaces)
Number of restaurants - 1
Number of bars/lounges - 1