Name: Serhs Natal Grand Hotel & Resort
Address: Avenida Senador Dinarte Mariz 6045 Via Costeira Ponta negra, Natal, 59090-002, BR
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.4

Natal RN

Check in 3:00 PM

Check out 12:00 PM

Create lifelong memories at Serhs Natal Grand Hotel & Resort, where family adventures begin and smiles are guaranteed for every age, you'll be within a 15-minute drive of Ponta Negra Beach and Dunes Park. This beach resort is 15 minutes walk to Natal Convention Center and 3 minutes drive to Craft Fair of Ponta Negra.

Make yourself at home in one of the 395 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a waterslide. Additional features at this Art Deco resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

Dry cleaning/laundry service
Gift shops or newsstand
Shopping on site
Front entrance ramp
Pool umbrellas
Free WiFi
Number of bars/lounges - 3
Number of poolside bars - 1
Number of hot tubs - 1
Designated smoking areas
Number of outdoor pools - 3
Braille or raised signage
Number of indoor pools - 1
Wheelchair accessible parking
Tours/ticket assistance
Fitness classes on site
Accessible shuttle
Wheelchair-accessible lounge
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Multilingual staff
Wheelchairs available on site
Number of accessible parking spaces - 10
Wheelchair-accessible meeting spaces/business center
Number of coffee shops/cafes - 1
Laundry facilities
Children's club (free)
Elevator
Fitness facilities
Wheelchair accessible (may have limitations)
Banquet hall
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Meeting rooms
Pool access ramp on site
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Spa treatment room(s)
Health club
Arcade/game room
Well-lit path to entrance
Garden
Stair-free path to entrance
Full-service spa
Beach towels
Volleyball on site
Registration desk height (centimeters) - 73
Elevator door width (inches) - 13
Registration desk height (inches) - 28
Elevator door width (centimeters) - 32
Luggage storage
Business center
24-hour front desk
Playground on site
Number of restaurants - 6
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Steam room
Free beach cabanas
Free self parking
Waterslide
Free pool cabanas
Terrace
Beach sun loungers
Computer station
Hair salon
Pool sun loungers
Wheelchair accessible path of travel

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.

Other details

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Potiguar, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Dunes Park - 0.1 km / 0.1 mi
Natal Convention Center - 0.8 km / 0.5 mi
Craft Fair of Ponta Negra - 1.8 km / 1.1 mi
Praia Shopping - 1.8 km / 1.1 mi
Artesanato Potiguar Shops - 1.9 km / 1.2 mi
Artesanato Villarte Shops - 2.1 km / 1.3 mi
Artesanato Shopping Mall - 2.2 km / 1.4 mi
Dunnas Shopping Mall - 2.3 km / 1.4 mi
Seaway Shopping Mall - 2.8 km / 1.8 mi
Morro do Careca - 3.4 km / 2.1 mi
Neópolis Shopping Mall - 3.5 km / 2.2 mi
Ponta Negra Beach - 3.8 km / 2.3 mi
Frasqueirao Stadium - 4.1 km / 2.6 mi
Cidade Jardim Shopping Mall - 4.8 km / 3 mi
Mae Luiza Lighthouse - 7.2 km / 4.5 mi
The preferred airport for Serhs Natal Grand Hotel & Resort is Natal (NAT-Governador Aluizio Alves Intl.) - 47.8 km / 29.7 mi

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Contactless check-in and contactless check-out are available.

Location

Avenida Senador Dinarte Mariz 6045, Natal, RN 59090-002, Brazil

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