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1800 244 400 INTL. +61 3 8827 0770
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Serhs Natal Grand Hotel & Resort

Serhs Natal Grand Hotel & Resort

Natal RN
Check in 3:00 PM
Check out 12:00 PM
Create lifelong memories at Serhs Natal Grand Hotel & Resort, where family adventures begin and smiles are guaranteed for every age, you'll be within a 15-minute drive of Ponta Negra Beach and Dunes Park. This beach resort is 15 minutes walk to Natal Convention Center and 3 minutes drive to Craft Fair of Ponta Negra.

Ideal for families, our rooms come with air conditioning, a private balcony, daily housekeeping, a private pool, room service, Egyptian-cotton sheets, a fully-stocked minibar and deep soaking bathtub, rollaway beds and extra space for little ones. Conveniences include bathrobes, a desk and an in-room safe.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a waterslide. Additional features at this Art Deco resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Front entrance ramp
  • Pool umbrellas
  • Free WiFi
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Designated smoking areas
  • Number of outdoor pools - 3
  • Braille or raised signage
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Fitness classes on site
  • Free buffet breakfast
  • Accessible shuttle
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Visual alarms in hallways
  • Multilingual staff
  • Wheelchairs available on site
  • Number of accessible parking spaces - 10
  • Wheelchair-accessible meeting spaces/business center
  • Daily
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Pool access ramp on site
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Health club
  • Arcade/game room
  • Well-lit path to entrance
  • Garden
  • Stair-free path to entrance
  • Full-service spa
  • Beach towels
  • Volleyball on site
  • Registration desk height (centimeters) - 73
  • Elevator door width (inches) - 13
  • Registration desk height (inches) - 28
  • Elevator door width (centimeters) - 32
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 6
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Free beach cabanas
  • Free self parking
  • Waterslide
  • Free pool cabanas
  • Terrace
  • Beach sun loungers
  • Computer station
  • Hair salon
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • Year Built - 2005
  • Total number of rooms - 395
  • Number of floors - 7

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.

Other details

Grab a bite at Potiguar, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Dunes Park - 0.1 km / 0.1 mi
Natal Convention Center - 0.8 km / 0.5 mi
Craft Fair of Ponta Negra - 1.8 km / 1.1 mi
Praia Shopping - 1.8 km / 1.1 mi
Artesanato Potiguar Shops - 1.9 km / 1.2 mi
Artesanato Villarte Shops - 2.1 km / 1.3 mi
Artesanato Shopping Mall - 2.2 km / 1.4 mi
Dunnas Shopping Mall - 2.3 km / 1.4 mi
Seaway Shopping Mall - 2.8 km / 1.8 mi
Morro do Careca - 3.4 km / 2.1 mi
Neópolis Shopping Mall - 3.5 km / 2.2 mi
Ponta Negra Beach - 3.8 km / 2.3 mi
Frasqueirao Stadium - 4.1 km / 2.6 mi
Cidade Jardim Shopping Mall - 4.8 km / 3 mi
Mae Luiza Lighthouse - 7.2 km / 4.5 mi
The preferred airport for Serhs Natal Grand Hotel & Resort is Natal (NAT-Governador Aluizio Alves Intl.) - 47.8 km / 29.7 mi

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • No rollaway/extra beds available
  • Contactless check-in is available

Pets

  • Pets not allowed

Location

Avenida Senador Dinarte Mariz 6045, Natal, RN 59090-002, Brazil
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