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Hôtel Palace Royal Centre-Ville par JARO

Hôtel Palace Royal Centre-Ville par JARO

Québec City Quebec
Check in 5:00 PM
Check out 11:00 AM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from November 17 2025 to November 26 2025 (completion date subject to change). The following areas are affected:

  • Hot tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

Create lifelong memories at Hôtel Palace Royal Centre-Ville par JARO, where family adventures begin and smiles are guaranteed for every age, just a 3-minute walk from Quebec City Convention Center and 12 minutes by foot from Château Frontenac. This hotel is 10 minutes walk to Quebec City Town Hall and 20 minutes walk to Quartier Petit Champlain.

Ideal for families, our rooms come with a private balcony, air conditioning, relaxing in-room massage, room service, in-room coffee & tea facilities, mini-refrigerator, a 32-inch flat-screen TV and a private bathroom with premium toiletries, rollaway beds and extra space for little ones. Conveniences include bathrobes, a phone, a desk, an iron and ironing board and an in-room safe.

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Property Details

Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include concierge services, gift shops/newsstands, and wedding services.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Ballroom
  • Wheelchair-accessible concierge desk
  • Vending machine
  • Number of meeting rooms - 10
  • Conference space size (meters) - 418
  • Wheelchair-accessible registration desk
  • Free wired internet
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Number of bars/lounges - 1
  • Number of hot tubs - 1
  • Well-lit path to entrance
  • Braille or raised signage
  • Number of indoor pools - 1
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wedding services
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • Multilingual staff
  • 24-hour front desk
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Wheelchair-accessible meeting spaces/business center
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Laundry facilities
  • Elevator
  • Self parking (surcharge)
  • Conference space
  • Fitness facilities
  • Computer station
  • ATM/banking
  • Conference space size (feet) - 4502
  • Concierge services
  • Total number of rooms - 234

Check-in

Check-in is from 5:00 PM until midnight. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a smoke detector and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.

Other details

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Beffroi Steak House, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Québec City? This hotel has 4502 square feet (418 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Saint-Jean Street - 0.1 km / 0.1 mi
Place d'Youville - 0.2 km / 0.1 mi
Théâtre Capitole - 0.2 km / 0.1 mi
Place d'Youville Ice Skating Rink - 0.2 km / 0.1 mi
Palais Montcalm - 0.2 km / 0.1 mi
Quebec City Convention Center - 0.2 km / 0.1 mi
Esplanade Park - 0.3 km / 0.2 mi
Artillery Park - 0.3 km / 0.2 mi
Parliament Building - 0.4 km / 0.3 mi
Morrin Centre - 0.5 km / 0.3 mi
Battlefields Park - 0.5 km / 0.3 mi
Porte St. Louis - 0.5 km / 0.3 mi
Hôtel-Dieu de Québec - 0.6 km / 0.3 mi
Grande Allée - 0.6 km / 0.4 mi
Édifice Price - 0.7 km / 0.4 mi
The nearest major airport is Quebec City Jean Lesage Intl. Airport (YQB) - 19.4 km / 12.1 mi

  • Up to 3 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Hotel policies

General

  • Professional property host/manager
  • Contactless check-out is available
  • Parking height restrictions apply
  • Contactless check-in is available
  • Essential workers only - NO

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
We have included all charges provided to us by the property.

Other charges

  • Fee for full breakfast: approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Self parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

775 Honoré-Mercier Ave, Québec City, Quebec G1R 6A5, Canada
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