El Portal de San Lázaro

Check-in

Check-in is from 12:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Stop by the hotel's restaurant for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 9 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mundo Alpaca - 0.2 km / 0.1 mi
Puente Grau - 0.3 km / 0.2 mi
Museo Histórico Municipal - 0.4 km / 0.3 mi
Arequipa's Historical Museum - 0.5 km / 0.3 mi
Museo Santury - 0.5 km / 0.3 mi
Iglesia de San Francisco - 0.6 km / 0.4 mi
Santa Catalina Monastery - 0.7 km / 0.4 mi
Museo de Arte Virreinal de Santa Teresa - 0.7 km / 0.4 mi
Casa de Moral - 0.7 km / 0.4 mi
Arequipa Cathedral - 0.8 km / 0.5 mi
Patio del Ekeko - 0.8 km / 0.5 mi
Arequipa Plaza de Armas - 0.8 km / 0.5 mi
Casa Ricketts - 0.9 km / 0.5 mi
Museum of Andean Sanctuaries - 0.9 km / 0.6 mi
Iglesia de La Compañía - 1 km / 0.6 mi
The preferred airport for El Portal de San Lázaro is Arequipa (AQP-Rodriguez Ballon Intl.) - 7.8 km / 4.9 mi

• Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
• According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• Noise-free rooms not guaranteed
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.