Hanoi Emerald Waters Hotel & Spa

Check-in

Check-in is from 2:00 PM. Guests must be at least 16 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 16 years old
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy international cuisine at Salmon Run, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Ceramic Road - 0.2 km / 0.1 mi
Thang Long Water Puppet Theatre - 0.2 km / 0.1 mi
Hoan Kiem Lake Weekend Walking Street - 0.2 km / 0.1 mi
Hoan Kiem Lake - 0.2 km / 0.1 mi
The Old Quarter Gallery - 0.3 km / 0.2 mi
Ha Noi Gallery - 0.3 km / 0.2 mi
Ngoc Son Temple - 0.3 km / 0.2 mi
Dong Kinh Nghia Thuc Square - 0.4 km / 0.3 mi
Hanoi Municipal Party Committee - 0.5 km / 0.3 mi
Ta Hien Street - 0.6 km / 0.4 mi
Ly Thai To Park - 0.6 km / 0.4 mi
Hanoi Old Town Night Market - 0.6 km / 0.4 mi
Hang Gai Street - 0.6 km / 0.4 mi
Vietnam Revolution Museum - 0.8 km / 0.5 mi
Trang Tien Plaza - 0.9 km / 0.5 mi
The nearest major airport is Noi Bai Intl. Airport (HAN) - 25.2 km / 15.7 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

Hotel policies

General

• Professional property host/manager
• No rollaway/extra beds available

Pets

• Service animals not allowed
• Pets not allowed