Mandarin Oriental, Santiago

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property uses solar energy, plus eco-friendly cleaning products
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Italian cuisine at Senso, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Santiago? This hotel has 16738 square feet (1555 square meters) of space consisting of a conference center and 11 meeting rooms. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Parque Araucano - 0.4 km / 0.3 mi
Parque Arauco Mall - 0.5 km / 0.3 mi
KidZania Santiago - 1 km / 0.6 mi
Los Leones Golf Club - 1.6 km / 1 mi
Apoquindo - 1.6 km / 1 mi
Apumanque - 1.8 km / 1.1 mi
Casacostanera - 1.9 km / 1.2 mi
Bicentennial Park - 2 km / 1.2 mi
Clinica Alemana - 2.1 km / 1.3 mi
Tobalaba Urban Market - 2.7 km / 1.7 mi
Costanera Center - 3.1 km / 1.9 mi
Gran Torre Santiago - 3.1 km / 2 mi
CasaPiedra Event and Conference Center - 3.2 km / 2 mi
Sculpture Park - 3.7 km / 2.3 mi
Parque de las Esculturas Exhibition Hall - 3.8 km / 2.4 mi
The preferred airport for Mandarin Oriental, Santiago is Santiago Intl. Airport (SCL) - 26.9 km / 16.7 mi

• The seasonal pool will be open from September to March.
• Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Professional property host/manager
• Parking height restrictions apply
• Cashless transactions are available
• Essential workers only - NO

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 40
• Pet max weight (per pet) in kg is 18
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).