Serenity Suites

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
La Flora Ecological Park - 1.2 km / 0.7 mi
Autonomous University of Bucaramanga - 1.6 km / 1 mi
San Pio Park - 1.7 km / 1 mi
Cabecera Shopping Mall - 1.8 km / 1.1 mi
Las Palmas Park - 2.2 km / 1.4 mi
Cacique Shopping Mall - 2.7 km / 1.6 mi
Parque Mejoras Públicas - 2.9 km / 1.8 mi
Bucaramanga Modern Art Museum - 2.9 km / 1.8 mi
Megamall Shopping Center - 2.9 km / 1.8 mi
University of Santander - 3 km / 1.9 mi
Parque del Agua - 3 km / 1.9 mi
Parque de los Niños - 3.2 km / 2 mi
Corfescu Theater - 3.3 km / 2 mi
Acropolis Shopping Mall - 3.5 km / 2.2 mi
Antonia Santos Park - 3.6 km / 2.2 mi
The preferred airport for Serenity Suites is Bucaramanga (BGA-Palonegro Intl.) - 19.3 km / 12 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hotel policies

General

• Professional property host/manager

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).