Norus Providencia

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Clinica Santa Maria - 0.5 km / 0.3 mi
La Chascona - 0.5 km / 0.3 mi
Patio Bellavista - 0.6 km / 0.4 mi
Parque Metropolitano - 0.8 km / 0.5 mi
Forest Park - 1 km / 0.6 mi
Plaza Baquedano - 1.2 km / 0.7 mi
Santiago Metropolitan Park - 1.2 km / 0.8 mi
Chilean National Zoo - 1.3 km / 0.8 mi
Teatro Universidad de Chile - 1.3 km / 0.8 mi
Patronato - 1.4 km / 0.9 mi
Gabriela Mistral Cultural Center - 1.5 km / 0.9 mi
Lastarria District - 1.5 km / 1 mi
Palacio de Bellas Artes - 1.6 km / 1 mi
National Museum of Fine Arts - 1.6 km / 1 mi
Museum of Contemporary Art - 1.7 km / 1.1 mi
The preferred airport for Norus Providencia is Santiago Intl. Airport (SCL) - 19.2 km / 11.9 mi

• Only registered guests are allowed in the guestrooms.
• This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No rollaway/extra beds available
• Property uses a professional cleaning service
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 26
• Pet max weight (per pet) in kg is 12
• Pets allowed (no fees)
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
• A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.