Select a currency
Home
Travel
Company
Extras
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2026  Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Grand Erbil Hotel

Grand Erbil Hotel

Almaty
Check in 2:00 PM
Check out 12:00 PM
Step into a world of family fun and comfort at Grand Erbil Hotel, where every moment is designed to delight both kids and parents, you'll be within a 10-minute drive of Green Bazaar and Gabit Musrepov Kazakh Theatre for Children and Youth. This family-friendly hotel is 20 minutes drive to MEGA Park and 20 minutes drive to 28 Panfilov Heroes Memorial Park.

Kids stay happy thanks to a 70-inch flat-screen TV, air conditioning, a private balcony, jetted bathtub, daily housekeeping, mini-refrigerator, complimentary high-speed WiFi and room service, kid-friendly amenities and movie nights. Conveniences include a phone, an in-room safe, a desk and bathrobes.

See all nearby hotels

Property Details

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

  • Dry cleaning/laundry service
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Hardwood flooring in public areas
  • Gated community
  • Smooth flooring in public areas
  • Parking (limited spaces)
  • Wheelchair-accessible van parking
  • Number of meeting rooms - 1
  • Valet for wheelchair-equipped vehicle
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of indoor pools - 1
  • Tours/ticket assistance
  • Full-service spa
  • Free buffet breakfast
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Luggage storage
  • Free breakfast
  • 24-hour front desk
  • Playground on site
  • Number of restaurants - 2
  • Daily
  • Turkish bath/Hammam
  • Spa services on site
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Designated smoking areas (fines apply)
  • Sauna
  • Laundry facilities
  • Steam room
  • Children's club (free)
  • Elevator
  • Terrace
  • Wheelchair accessible path of travel
  • Year Built - 2014
  • Number of buildings/towers - 1
  • Total number of rooms - 67
  • Number of floors - 6

Check-in

Check-in is from 2:00 PM until 11:00 AM. Guests must be at least 18 to check-in.

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite at Erbil, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
MEGA Park - 8.8 km / 5.5 mi
28 Panfilov Heroes Memorial Park - 9.4 km / 5.8 mi
Gabit Musrepov Kazakh Theatre for Children and Youth - 9.5 km / 5.9 mi
Hippodrome - 9.6 km / 6 mi
Green Bazaar - 9.7 km / 6 mi
Museum of Kazakh Musical Instruments - 9.8 km / 6.1 mi
Central Park of Culture and Leisure - 10.2 km / 6.3 mi
Zenkov Cathedral - 10.6 km / 6.6 mi
Almaty Cathedral - 10.6 km / 6.6 mi
Almaty Zoo - 10.9 km / 6.8 mi
St Nicholas Cathedral - 11.1 km / 6.9 mi
Nedelka Park - 11.6 km / 7.2 mi
Almaty Opera House - 11.7 km / 7.3 mi
Aqua Park - 12.1 km / 7.5 mi
Lermontov Russian Drama Theatre - 12.1 km / 7.5 mi
The nearest major airport is Almaty (ALA-Almaty Intl.) - 6.9 km / 4.3 mi

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Hotel policies

General

  • Professional property host/manager
  • No cribs (infant beds) available
  • Essential workers only - NO

Pets

  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: KZT 5000.00 per stay
We have included all charges provided to us by the property.

Other charges

  • Airport shuttle fee: KZT 3000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: KZT 10000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Sauranbaeva Str. 5, Almaty, 050-0011, Kazakhstan
See all nearby