Somerset Grand Hanoi

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 17 to check-in.

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Grab a bite to eat at one of the aparthotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9 AM for a fee.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this aparthotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hoa Lo Prison Museum - 0.1 km / 0.1 mi
Food Street Tong Duy Tan - 0.5 km / 0.3 mi
Hang Da Market - 0.5 km / 0.3 mi
Red Moon Gallery - 0.6 km / 0.4 mi
Center International Trade Fair Hanoi I.C.E - 0.6 km / 0.4 mi
St. Joseph's Cathedral of Hanoi - 0.7 km / 0.4 mi
Ly Trieu Quoc Su Pagoda - 0.7 km / 0.4 mi
Train Street - 0.7 km / 0.4 mi
Vietnam National Tuong Theatre - 0.7 km / 0.5 mi
Trang Tien Plaza - 0.8 km / 0.5 mi
Vietnam Women's Museum - 0.8 km / 0.5 mi
Hoan Kiem Lake - 0.9 km / 0.5 mi
Embassy of Laos - 0.9 km / 0.6 mi
Hang Gai Street - 1 km / 0.6 mi
Hanoi War Museum - 1 km / 0.6 mi
The preferred airport for Somerset Grand Hanoi is Noi Bai Intl. Airport (HAN) - 28.4 km / 17.6 mi

• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property is professionally cleaned.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property uses a professional cleaning service
• Property does not offer onsite COVID-19 testing

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Service animals not allowed
• Pets allowed