Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite to eat at the The Park, a restaurant where you can take in the garden view, or stay in and take advantage of room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Visit one of the 10 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hekab Be Biblioteca - 4.1 km / 2.6 mi
Akumal Ecological Center - 4.4 km / 2.7 mi
Akumal Beach - 4.5 km / 2.8 mi
Xpu-ha Beach - 8.5 km / 5.3 mi
Tajma Ha Cenote - 8.6 km / 5.3 mi
Ecopark Kantun Chi - 9 km / 5.6 mi
Cenote Cristalino - 9.4 km / 5.8 mi
Cenote Azul - 9.5 km / 5.9 mi
South Akumal Beach - 9.6 km / 6 mi
Cenote Jardín del Eden - 10.1 km / 6.3 mi
Half Moon Bay - 10.2 km / 6.3 mi
Chikinha Cenote - 10.5 km / 6.5 mi
Yal-ku Lagoon - 10.7 km / 6.7 mi
Riviera Maya Golf Club - 11 km / 6.8 mi
Aktun Chen - 11 km / 6.8 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 49.4 km / 30.7 mi
Tulum Intl. Airport (TQO) - 73.9 km / 45.9 mi
Cancun Intl. Airport (CUN) - 87.9 km / 54.6 mi
The preferred airport for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is Cancun Intl. Airport (CUN).

• Only registered guests are allowed in the guestrooms.
• A car is recommended for transportation to and from this property.

Hotel policies

General

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: USD 2.98 per accommodation, per night. This tax does not apply to children under 12 years of age.
• Sanitation services: USD 4.73 per night

We have included all charges provided to us by the property.