The Empress Hotel Chiang Mai

Check-in

Check-in is from 2:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Other details

Enjoy Thai cuisine at Chao Nang Coffee Shop, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Art in Paradise - 0.2 km / 0.1 mi
Riverside - 0.3 km / 0.2 mi
Central Chiang Mai Memorial Hospital - 0.4 km / 0.2 mi
Mae Ping River - 0.5 km / 0.3 mi
Mae Kha Canal Village - 0.6 km / 0.4 mi
Anusarn Market - 0.9 km / 0.6 mi
Chiang Mai Night Bazaar - 1.3 km / 0.8 mi
Elephant Parade House - 1.4 km / 0.9 mi
Kalare Night Bazaar - 1.4 km / 0.9 mi
Chiengmai Gymkhana Club - 1.5 km / 1 mi
Iron Bridge - 1.7 km / 1 mi
Chiang Mai Gate - 1.8 km / 1.1 mi
Nong Hoi Market - 1.9 km / 1.2 mi
Wua Lai Walking Street - 1.9 km / 1.2 mi
Saturday Walking Street Night Market - 2 km / 1.3 mi
The preferred airport for The Empress Hotel Chiang Mai is Chiang Mai Intl. Airport (CNX) - 7.2 km / 4.5 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Cashless transactions are available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals not allowed
• Pets not allowed