Syvanna Hotel Wellness & SPA

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6 AM - 10 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours).

Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Cerritos del Mar - 3.8 km / 2.3 mi
Ukumari Zoo - 3.8 km / 2.4 mi
Parque Consotá - 5.1 km / 3.2 mi
Coliseo Salomón Armel Londoño - 7.5 km / 4.7 mi
Pereira Golf Club - 8.5 km / 5.3 mi
Parque para Mascotas - 10.1 km / 6.2 mi
Olympic Village - 10.2 km / 6.3 mi
Expofuturo Convention Center - 10.4 km / 6.5 mi
Hernan Ramirez Villegas Stadium - 10.4 km / 6.5 mi
Unicentro Shopping Center - 10.5 km / 6.5 mi
Sanctuary of Our Lady of Fatima - 13.3 km / 8.2 mi
Parque Metropolitano del Café Waterpark - 13.6 km / 8.4 mi
Casino Rivera - 15.8 km / 9.8 mi
Cathedral of Our Lady of Poverty - 16.2 km / 10 mi
Plaza de Bolivar - 16.2 km / 10 mi
The nearest airports are:
Pereira (PEI-Matecaña Intl.) - 11.8 km / 7.3 mi
Cartago (CRC-Santa Ana) - 22.1 km / 13.7 mi
Armenia (AXM-El Eden) - 72.4 km / 45 mi
Manizales (MZL-La Nubia) - 74.3 km / 46.2 mi
The preferred airport for Syvanna Hotel Wellness & SPA is Pereira (PEI-Matecaña Intl.).

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Children 14 years old and younger are not permitted at this property.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-out is available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• Cashless transactions are available
• Children not allowed
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.