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Hyatt Regency Cartagena

Hyatt Regency Cartagena

Cartagena CO
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more
Discover a paradise for pets and their owners at Hyatt Regency Cartagena, where four-legged travelers are treated like VIP guests, you'll be steps from Bocagrande Beach and a 2-minute drive from Clock Tower. This luxury hotel is 3 minutes drive to Cartagena de Indias Convention Center and 4 minutes drive to San Pedro Claver Church and Convent.

Relax in accommodations featuring a private bathroom with premium toiletries, daily housekeeping, a fully-stocked minibar, in-room coffee & tea facilities, room service, a flat-screen TV, rainfall showerhead and Egyptian-cotton sheets, easy-clean surfaces and versatile comforts. Conveniences include a phone, heated flooring, a kitchenette, an in-room safe, an alam clock, bathrobes, wheelchair-accessibility, a desk and an iron and ironing board.

Property Details

Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a health club. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

  • Dry cleaning/laundry service
  • Newspapers in lobby (surcharge)
  • Conference space size (meters) - 1200
  • Free WiFi
  • Number of bars/lounges - 1
  • Beach club nearby (surcharge)
  • Number of poolside bars - 1
  • Number of outdoor pools - 3
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Wheelchair-accessible lounge
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Conference center
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Covered parking
  • Wine release events
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Health or beauty spa nearby
  • Wheelchair-accessible van parking
  • Meeting rooms
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Spa treatment room(s)
  • Health club
  • Arcade/game room
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Internet access in public areas - high speed
  • Wedding services
  • Full-service spa
  • Shopping mall on site
  • Art gallery on site
  • Designer stores on site
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Number of restaurants - 2
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Children's pool
  • Free self parking
  • Conference space
  • Terrace
  • Pool sun loungers
  • Conference space size (feet) - 12917
  • Concierge services
  • Year Built - 2016
  • Total number of rooms - 380
  • Number of floors - 42

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Other details

Grab a bite at Kokau, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cartagena? This hotel has 12917 square feet (1200 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza Bocagrande Commercial Center - 0.1 km / 0.1 mi
Bocagrande Beach - 0.1 km / 0.1 mi
Hospital Naval de Cartagena - 0.6 km / 0.4 mi
Bodeguita Dock - 1 km / 0.6 mi
Parque de La Marina - 1 km / 0.6 mi
La Marina Park - 1.1 km / 0.7 mi
Malecón Bahía de las Ánimas - 1.3 km / 0.8 mi
Alcaldia (City Hall) Cartagena - 1.3 km / 0.8 mi
Aduana Square - 1.4 km / 0.9 mi
Caribbean Naval Museum - 1.4 km / 0.9 mi
Los Pegasos Dock - 1.4 km / 0.9 mi
Marquez House of the Real Prize - 1.5 km / 0.9 mi
Casa del Marques de Premio Real - 1.5 km / 0.9 mi
Plaza de los Coches - 1.5 km / 0.9 mi
San Pedro Claver Church and Convent - 1.5 km / 0.9 mi
The preferred airport for Hyatt Regency Cartagena is Rafael Nunez Intl. Airport (CTG) - 6.7 km / 4.2 mi

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).


Hotel policies

General

  • Professional property host/manager
  • LGBTQIA+ friendly
  • Beach nearby

Pets

  • Pet max weight (per pet) in lb is 44
  • Only dogs and cats are allowed
  • Pet max weight (per pet) in kg is 20
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.


Other charges

  • Fee for buffet breakfast: approximately COP 96000 per person
  • Airport shuttle fee: COP 30000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: COP 410000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carrera 1 No 12-118, Cartagena, CO 130001, Colombia