Shangri-La The Marina, Cairns

Check-in

Check-in is from 2:00 PM until midnight.

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The listed child breakfast fee applies to guests age 11 and younger.

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Cairns? This hotel has 4456 square feet (414 square meters) of space consisting of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Cairns Marlin Marina - 0.3 km / 0.2 mi
Cairns Esplanade - 0.3 km / 0.2 mi
Reef Hotel Casino - 0.4 km / 0.2 mi
Esplanade Lagoon - 0.4 km / 0.3 mi
Reef Fleet Terminal - 0.4 km / 0.3 mi
Michaelmas Cay - 0.6 km / 0.4 mi
Cairns Regional Gallery - 0.6 km / 0.4 mi
Cairns Night Markets - 0.7 km / 0.5 mi
The Cairns Museum - 0.8 km / 0.5 mi
Cairns Historical Society Museum - 0.8 km / 0.5 mi
The Cultural Place - 0.8 km / 0.5 mi
Reef Teach - 0.9 km / 0.6 mi
Cairns Convention Centre - 0.9 km / 0.6 mi
Cairns Central Shopping Centre - 1 km / 0.6 mi
Jute Theatre - 1 km / 0.6 mi
The preferred airport for Shangri-La The Marina, Cairns is Cairns Intl. Airport (CNS) - 7 km / 4.4 mi

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Pool access available from 6:00 AM to 8:00 PM.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Shangri-La Cares (Shangri-La)
• Contactless check-out is available
• No cribs (infant beds) available
• On bay
• By ocean
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: AUD 100 per night

We have included all charges provided to us by the property.