Shangri-La The Marina, Cairns

Check-in

Check-in is from 2:00 PM until midnight.

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The listed child breakfast fee applies to guests age 11 and younger.

Other details

Grab a bite to eat at the The Backyard, a bar/lounge where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Cairns? This hotel has 4456 square feet (414 square meters) of space consisting of a conference center and 18 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Cairns Marlin Marina - 0.3 km / 0.2 mi
Cairns Esplanade - 0.3 km / 0.2 mi
Reef Hotel Casino - 0.4 km / 0.2 mi
Esplanade Lagoon - 0.4 km / 0.3 mi
Reef Fleet Terminal - 0.4 km / 0.3 mi
Michaelmas Cay - 0.6 km / 0.4 mi
Cairns Regional Gallery - 0.6 km / 0.4 mi
Cairns Museum - 0.7 km / 0.4 mi
Cairns Night Markets - 0.7 km / 0.5 mi
The Cultural Place - 0.8 km / 0.5 mi
Bulmba-ja Arts Centre - 0.8 km / 0.5 mi
Reef Teach - 0.9 km / 0.6 mi
Cairns Convention Centre - 0.9 km / 0.6 mi
Cairns Central Shopping Centre - 1 km / 0.6 mi
Muddy's Playground - 1.1 km / 0.7 mi
The preferred airport for Shangri-La The Marina, Cairns is Cairns Intl. Airport (CNS) - 7 km / 4.4 mi

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Pool access available from 6:00 AM to 8:00 PM.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Shangri-La Cares (Shangri-La)
• Contactless check-out is available
• No cribs (infant beds) available
• On bay
• By ocean
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: AUD 100 per night

We have included all charges provided to us by the property.