Suites You Opera

Check-in

Check-in is from 2:00 PM until 7:00 PM. Guests must be at least 16 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details. A virtual front desk provides assistance to guests. Guests are required to download the property's Stay My Way mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The credit card presented at check-in must be the same card used at time of booking. All guests aged 17 and older must present government-issued identification at check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts credit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Guests will find features like wireless internet access, an area shuttle, and a virtual front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
San Miguel Market - 0.2 km / 0.1 mi
Plaza Mayor - 0.2 km / 0.2 mi
Preciados Street - 0.3 km / 0.2 mi
Royal Theatre - 0.3 km / 0.2 mi
Sobrino de Botin - 0.3 km / 0.2 mi
Plaza de la Villa - 0.4 km / 0.2 mi
Plaza de Callao - 0.4 km / 0.2 mi
El Oso y el Madrono - 0.4 km / 0.2 mi
City Hall - 0.4 km / 0.2 mi
Plaza de Oriente - 0.4 km / 0.3 mi
Plaza de España - Princesa - 0.4 km / 0.3 mi
Puerta del Sol - 0.4 km / 0.3 mi
Gran Via - 0.4 km / 0.3 mi
Calle de Alcalá - 0.5 km / 0.3 mi
Teatro Rialto - 0.6 km / 0.4 mi
The nearest major airport is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.9 km / 10.5 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• No rollaway/extra beds available
• Property uses a professional cleaning service
• No front desk
• Contactless check-in is available
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets not allowed